Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,605 Reviews)
Rating breakdown 5,605 reviews
5 Stars
4,350
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Customer Rating
4
Great product, but two Concerns
on August 27, 2024
Posted by: Galaxygolfing
[This review was collected as part of a promotion.] I love the Galaxy AI, and the Fold it's on. But my only 2 concerns have been the lack of cases that protect the amazing spine of the phone. The other is I love this phone for everything it is. For streaming movies, gaming or plain just doing business. When it's open in it's glory, everyone is like wow what phone is that. But unfortunately for the 2nd time in a year, the touch control is not working when folded out, so i am currently only able to use the small screen on phone in the closed position
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great upgrade over Z Fold3
on August 27, 2024
Posted by: SamsungFriend
[This review was collected as part of a promotion.] I ordered the Z Fold 6 during pre-order, coming from the Fold3. There is a remarkable quality of life upgrade coming from the F3. Battery lasts all day now versus having to charge multiple times per day. Folding flat with no gap means less lint on the screen. The wider front screen makes typing easier. Screen on time 6 - 8 hours instead of 3 or 4.
It's not going to change how you use phone, but it just makes it better. Obviously not much of an upgrade if you are coming from a fold 5, but great upgrades coming from the fold 3.
The Galaxy AI was the big push this year. Some of the picture stuff is fun, but not something I use every day. One thing that I really made use of is the image translate. Just hold press the circle button like you would use circle to search, but you can instant translate anything on the screen and it overwrite the image live! I can see myself using this at restaurants, traveling, or anything random on the web. I'm sure Galaxy AI will get better as time passes. I'll be disappointed though and may change my outlook if they push it to a subscription service.
All in all, I am very happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung could have done better
on August 28, 2024
Posted by: Rathernotsay
from In USA
Expertise:Expert
It only got 3 stars cause of no s pen holder , no upgrade on the camera, and battery definitely could have gotten better, do better Samsung...........
Features
2
Performance
3
Design
4
Value
1
Response from Samsung USBy Social Commerce, August 30, 2024
Hey Rathernotsay,
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The S Pen enables productive usage of Galaxy AI. While the S Pen is supported on the Main Screen, the Galaxy Z Fold6 does not come with an S Pen, as you know. You can purchase the S Pen Fold Edition or S Pen Case to enjoy smooth notetaking and perform Air Commands. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. In terms of battery life, a single charge lasts longer on the Galaxy Z Fold6 than the Galaxy Z Fold5. Though the Galaxy Z Fold6 features the same 4400mAh battery as the Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
Thank you for finding the time out of your bustling day to share your sentiments with us about your Samsung Galaxy Z Fold6. Your feedback is invaluable to us as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most memorable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The S Pen enables productive usage of Galaxy AI. While the S Pen is supported on the Main Screen, the Galaxy Z Fold6 does not come with an S Pen, as you know. You can purchase the S Pen Fold Edition or S Pen Case to enjoy smooth notetaking and perform Air Commands. The Galaxy Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. In terms of battery life, a single charge lasts longer on the Galaxy Z Fold6 than the Galaxy Z Fold5. Though the Galaxy Z Fold6 features the same 4400mAh battery as the Galaxy Z Fold5, an advanced processor allows for more efficient power usage, so you can listen up to 77 hours of music or watch up to 23 hours of video. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, please do not hesitate to contact Samsung Support. Thank you for being a trustworthy Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/smartphones/galaxy-z-fold6/accessories/
Written by a customer while visiting Samsung US
Customer Rating
5
Z Fold 6 is the ultimate multitasker's phone
on August 28, 2024
Posted by: Wubzzz
[This review was collected as part of a promotion.] I wanted a device that was capable of handling my personal and business needs. Before the Z fold 6, I was using a very popular phone brand and felt the software was very limiting. The Z Fold 6 was very appealing because of the ability to multitask on a bigger display on demand while being able to fit in my pocket.
In the first 20 minutes of using this phone I was completely in love with it and wondered why I didn't make the switch sooner. There are so many incredible features that make my work extremely quick and efficient. One feature that is now instinctual for me is the edge panel which allows me to quick access any of my favorite apps from a simple swipe on the edge display. Another is the clipboard history. My work requires me to copy large amounts of data between apps. Before, I used to have to switch between apps and individually copy and paste once at a time. With the Z Fold 6 I can copy as much as I want since it gets saved in the history.
But the best feature is the ability to multitask on the cover and main display. When handling my personal and business related finances, I can quickly summon a calculator popup window from the edge panel while writing down payments on the notes app all at the same time without ever switching tabs. The Galaxy AI features have been incredible as well allowing me to answer my phone without ever touching my phone and smart select which allows me to copy text that isn't editable and share images from a simple crop. No more screenshots
In the first 20 minutes of using this phone I was completely in love with it and wondered why I didn't make the switch sooner. There are so many incredible features that make my work extremely quick and efficient. One feature that is now instinctual for me is the edge panel which allows me to quick access any of my favorite apps from a simple swipe on the edge display. Another is the clipboard history. My work requires me to copy large amounts of data between apps. Before, I used to have to switch between apps and individually copy and paste once at a time. With the Z Fold 6 I can copy as much as I want since it gets saved in the history.
But the best feature is the ability to multitask on the cover and main display. When handling my personal and business related finances, I can quickly summon a calculator popup window from the edge panel while writing down payments on the notes app all at the same time without ever switching tabs. The Galaxy AI features have been incredible as well allowing me to answer my phone without ever touching my phone and smart select which allows me to copy text that isn't editable and share images from a simple crop. No more screenshots
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very mature z fold now
on August 28, 2024
Posted by: ZFoldLover
[This review was collected as part of a promotion.] This z fold is definitely the best yet the front display getting that bigger display just make typing so much easier and the square look just reminds me of the note series phones cameras haven't changed much but in my opinion are still very good for a smart phone especially because of the glaxy ai adding hats and just funny things to a picture is so much fun the white color looks so premium and beautiful the inner screen is amazing as always having a tablet experience on a phone that fits in your pocket is very convenient I use the front screen as a phone and the inner screen as a tablet best of both worlds overall definitely recommend this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just got it. Love it
on August 28, 2024
Posted by: Aimeeproz
[This review was collected as part of a promotion.] Havent used it much. Great quality. Fast computer.
Value
5
Written by a customer while visiting Samsung US
Posted by: Owen
from California
Expertise:Expert
Verified Purchase:Yes
I love my new fold. I do think that, if you're a responsible adult, then, you're best off with not installing a screen protector on the fold screen. The forward screen definitely needs it though! I doubt I'll run out of storage space since I got the 1tb version. Great battery life atm too! I will update eventually if the fold crease becomes unruly.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 28, 2024
Posted by: Aimeeproz
from Savannah Mo
Expertise:Intermediate
I bought this about a month and a half ago and I love it. Takes wonderful pictures and videos. Lots of memory. Runs very fast. And the screen is very clear. No problems where the phone folds. Very easy to hold.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US