Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,605 Reviews)
Rating breakdown 5,605 reviews
5 Stars
4,350
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Posted by: gerbils
from Los Angeles
Expertise:Intermediate
Verified Purchase:Yes
Basically the pinnacle of this type of phone, and weighs less than my fold 4! Major drawback is that I would've taken a heavier phone for better battery life. Also, (for power users) it's less compatible with USBC/thunderbolt hubs than my fold 4 -__-
In literally every other metric it's an improvement, so with the trade in deal it's still highly recommended
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: No name
Verified Purchase:Yes
The speaker volume on this is lacking compared to my Fold 4. Almost regret upgrading?
Response from Samsung USBy Social Commerce, August 6, 2024
Aloha No,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. When you have some free time available, please take a moment to review "Speaker not working on Samsung phone" to help resolve what you may be experiencing with your device. Let us know if you have any questions for us or if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Z Fold6. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. There are a few things that can cause issues with the speaker while you are on call or listening to audio playback through your Galaxy phone. When you have some free time available, please take a moment to review "Speaker not working on Samsung phone" to help resolve what you may be experiencing with your device. Let us know if you have any questions for us or if you would like any further assistance afterward by contacting Samsung Support at your leisure. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/troubleshooting/TSG01001255/
Written by a customer while visiting Samsung US
Posted by: Miles
from Detroit MI
Expertise:Expert
Verified Purchase:Yes
Excellent phone but has some drawbacks
Battery life is very poor I can only make it through a day if I recharge at lunch. I also rarely use the inner screen and the battery life is still bad.
I use the spen every day but the case feels cheap, I wish the spen was included inside of the phone. Also I wish I could use the spen on the cover screen
Finally when water gets into the speakers it stays there for a while due to how recessed the speakers are inside of the speaker grill.
Other than those issues the phone is perfect for me.
I would recommend this to a friend!
Features
4
Performance
2
Design
4
Value
2
Response from Samsung USBy Social Commerce, August 6, 2024
Salutations Miles,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than anticipated operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. Fun fact: Your Fold6 carries an IP48 rating for water resistance. If you would like to share additional feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Z Fold6. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Z Fold6 offers a 4,400mAh battery that will allow you up to 23 hours of video playback or up to 77 hours of audio playback. If you are experiencing less than anticipated operational times when it comes to your battery life, take a moment to review "Battery Life - Optimization," "Get the most out of your Galaxy phone's battery," "Apps are draining battery on Galaxy phone or tablet," and "Samsung phone battery drains quickly on 5G service" to learn how you can optimize the life of your Galaxy battery. Fun fact: Your Fold6 carries an IP48 rating for water resistance. If you would like to share additional feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support. Thank you for being a faithful Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01201462/
Written by a customer while visiting Samsung US
Posted by: S095
from New York
Expertise:Intermediate
Verified Purchase:Yes
Phone is perfect for me i honestly use it to stream movies and shows! Can ask for more
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Zfanatic
from Kieler, Wisconsin
Expertise:Expert
Verified Purchase:Yes
No regrest. Best versision yet. Came from z fold 5 and changes are noricable, especially the reduced weight when in my shorts pocket.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Coco
Expertise:Expert
Verified Purchase:Yes
Excellent device. The change in width on the cover display is welcomed. On paper, it doesn't seem like much, but typing is much better thanks to the extra real estate. The Galaxy AI features are both useful and fun. This phone is equal parts productivity device and multimedia hub.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Sammy G
from Los Angeles, CA
Expertise:Beginner
Verified Purchase:Yes
Directions were well explained and return process was easy
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sometimes big things do come in small packages
on August 3, 2024
Posted by: Dre205
[This review was collected as part of a promotion.] This year I decided to take a chance on Samsung and it's been the best decision I've ever made! I love the capabilities of the cover screen and how it has decreased my screen time. Now I can view important notifications, text, call and listen to music/podcasts without being sucked into doom scrolling.
The galaxy ai feature is also pretty fun. I like to animate pictures of my pets to use as backgrounds and the quality is actually astonishing, although it takes a couple tries to get a good result.
As an online shopper, I'm also looking around for the best deals and searching items on my screen directly has been more useful than I thought.
Overall, I am loving the phone and the oh so satisfying closing my phone to hang up on calls lol.
The galaxy ai feature is also pretty fun. I like to animate pictures of my pets to use as backgrounds and the quality is actually astonishing, although it takes a couple tries to get a good result.
As an online shopper, I'm also looking around for the best deals and searching items on my screen directly has been more useful than I thought.
Overall, I am loving the phone and the oh so satisfying closing my phone to hang up on calls lol.
Value
5
Written by a customer while visiting Samsung US