Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Average customer rating
4.7
(5,605 Reviews)
Rating breakdown 5,605 reviews
5 Stars
4,350
4 Stars
929
3 Stars
206
2 Stars
55
1 Star
65
92%of customers recommend this product.
(
1,257 out of
1,366)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Z Fold6 512GB F956U Unlocked - Crafted Black
Posted by: MSG USA RETIRED
from Vegas Baby
Expertise:Intermediate
Verified Purchase:Yes
So, the only reason I'm giving it a 4 is due to the size of the screen closed. I'm use to a Samsung s20 series size and I understand the reason if they made it that big it would be heavier...idea; let the consumer have a choice , a fold the size of the s20 series or a regular size fold that the 6 is. I betcha the 20 series size would sell better. Over all it is a great phone and if I had to do it again I would....HOOAH SAMSUNG NUMBER ONE!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: LJohnson
from Gilbert, AZ
Expertise:Intermediate
Verified Purchase:Yes
What an amazing phone so far! If feels good in your hand(s), like the sleek look of it. Still getting used to the pen on the case but overall, loving it!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Vinod
from Cal
Expertise:Beginner
Verified Purchase:Yes
Great phone trying to understand all the factions.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is great, but service could improve...
on August 3, 2024
Posted by: Foldenthusiast
from CA
Expertise:Intermediate
Verified Purchase:Yes
ZFOLD6 GREAT, Samsung VIP advantage not so much. Benefit under VIP advantage states 2 yr Care+ free perk, but either going to be charged full, half, or discount price for the Care+. Wasted 2 days (3 hours each day) getting passed between departments and being told different thing about the service I'd paid for. Would recommend the Zfold6, but not the service..
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Jonathan
from San pedro,CA
Expertise:Expert
Verified Purchase:Yes
I love this phone the screen is huge the graphics are amazing battery is amazing 10/10
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: elltoon96
Verified Purchase:Yes
Having used the fold 5 as my first foldable phone, the 6 fixed everything I hated about the 5. Even though the battery is the same, this one lasts me easily the whole day which includes using it at school and at home. The cover screen is much bigger even though on paper it is not. And the aspect ratio is a game changer on most applications that are wonky or old.
Written by a customer while visiting Samsung US
Posted by: Bary Allen
Verified Purchase:Yes
It's an amazing device, but, needs flagship cameras like the s24 ultra, needs an amazing battery like the S24 Ultra and needs S-Pen integration like the S24 Ultra. This phone costs much more than the S24 Ultra but still falls short of some if it's features.
Response from Samsung USBy Social Commerce, August 6, 2024
Hi there Bary,
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold6. We appreciate your honesty as we strive to provide the best products on the market to our customers. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold6 offers up to 23 hours of video playback or up to 77 hours of audio playback with its 4,400mAh battery compared to its predecessor which offers up to 21 hours of video playback or up to 74 hours of audio playback with its 4,400mAh battery. Although the Z Fold6 box doesn't include a S Pen, your device is compatible with the S Pen Pro Edition and the S Pen Fold Edition. The Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, feel free to reach out to Samsung Support. We're always happy to help you in every way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS10003226/
Thanks for taking the opportunity to review your Samsung Galaxy Z Fold6. We appreciate your honesty as we strive to provide the best products on the market to our customers. Our goal is for our customers to feel like they are having the most unforgettable experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. The Galaxy Z Fold6 offers up to 23 hours of video playback or up to 77 hours of audio playback with its 4,400mAh battery compared to its predecessor which offers up to 21 hours of video playback or up to 74 hours of audio playback with its 4,400mAh battery. Although the Z Fold6 box doesn't include a S Pen, your device is compatible with the S Pen Pro Edition and the S Pen Fold Edition. The Z Fold6 features a 10MP Front/Cover Camera. The Main Screen has a hidden 4MP Under Display Camera. And on the rear, Galaxy Z Fold6 is equipped with a 50MP Wide-angle Camera, 12MP Ultra-Wide Camera and 10MP Telephoto Camera. Throughout your day, take crisp, clear photos enhanced by an advanced processor and AI-powered software. Download Expert RAW for even more creative control of Galaxy Z Fold6's pro-grade cameras. If you would like to share additional feedback with us regarding your recent purchase or if you would like any further assistance, feel free to reach out to Samsung Support. We're always happy to help you in every way that we can! Thank you for being a loyal Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
https://smsng.us/X-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/smartphones/galaxy-z-fold6/
https://www.samsung.com/us/support/answer/ANS10003226/
Written by a customer while visiting Samsung US
Posted by: DMS Cleveland
Verified Purchase:Yes
The Samsung Galaxy Z Fold6 1TB is ALMOST perfect; at this price point there should have been a slot or provision for the S-Pen within the phone. I traded up from a Samsung Note20 Ultra but the Z Fold6 is at another level. Outstanding multitasking capabilities, features and AI built into the phone. Samsung also makes it very easy to switch phones within their ecosystem - SmartSwitch is a very intuitive application. Bravo Samsung on a wonderful product - just remember the S-Pen in the future. Would highly recommend it!!!
Written by a customer while visiting Samsung US