Customer reviews from brother-usa.com
Brother - Refurbished Excellent - MFC-L8900CDW Business Color Laser All-in-One Printer (Refurbished)
Average customer rating
4.1
(9 Reviews)
Rating breakdown 9 reviews
5 Stars
7
4 Stars
0
3 Stars
0
2 Stars
0
1 Star
2
Customer Reviews for Brother - Refurbished Excellent - MFC-L8900CDW Business Color Laser All-in-One Printer (Refurbished)
Customer Rating
1
Not very happy
on February 23, 2021
Posted by: Khazelip
from Arizona
Be careful when replacing parts. Some parts are difficult to get. Especially if they are a warranty part.
Response from brother-usa.comBy Brother Customer Service, Brother Customer Service, February 23, 2021
We are sorry to hear that you are experiencing print quality issues with your Brother MFC-L8900CDW and we'd like to help. Smudges on printed pages can usually be resolved by cleaning the drum unit. Here is a link with steps that may help resolve this issue: https://help.brother-usa.com/app/answers/detail/a_id/152740
Depending on how many times the dots or smudges repeat on the printed pages, the issue can be related to the drum unit or toner cartridge, which are consumable items that require periodic replacement. If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/mfcl8900cdw
Depending on how many times the dots or smudges repeat on the printed pages, the issue can be related to the drum unit or toner cartridge, which are consumable items that require periodic replacement. If the problem persists, feel free to contact Brother Customer Service directly at https://www.brother-usa.com/support/mfcl8900cdw
Written by a customer while visiting brother-usa.com
Customer Rating
1
Terrible Copier
on March 5, 2022
Posted by: Melvin
from Los Gatos , CA
Overall the copier will disappoint- my MFC 8900 lasted 8 eight months . Brother gave me nothing but the rub around. Stay away from any brother Product. the MFC L8900 is a big FAT ZERO. Don'T buy - buy canon
Response from brother-usa.comBy Brother Customer Service., Brother Customer Service., March 7, 2022
We are sorry to hear that your Brother MFCL8900CDW machine is not working properly. We know this is frustrating. We would love to hear from you with details to be able to get your machine up and running again. Our Brother Customer Support Team is on stand-by to provide quality products and service to our customers via online, email or live chat: www.brother-usa.com/brother-support
Written by a customer while visiting brother-usa.com
Customer Rating
5
Great features!
on September 13, 2022
Posted by: Mick
[This review was collected as part of a promotion.] The color print quality is great. It's perfect for printing flyers and brochures. I was happy with the product and bought a similar one for another branch.
It was also super easy to setup.
It was also super easy to setup.
Written by a customer while visiting brother-usa.com
Customer Rating
5
RELIABLE PRODUCT
on September 27, 2022
Posted by: Johnny
from Lanham MD
[This review was collected as part of a promotion.] I have owned this product for 4 years without any hitches. It is cheaper to maintain and very durable. All you need to do is change the toners when they are finished.
Written by a customer while visiting brother-usa.com
Customer Rating
5
Top Notch!
on October 2, 2022
Posted by: Sandy
from Haltom City, Texas
[This review was collected as part of a promotion.] I needed a color laser for business as well as some hobby work. The quality of everything I have printed is extraordinary! Colors are true and crisp. Even copies of portraits look as good as the originals. The scanning, copying and faxing features are all easy to use and the speed is great. I have done away with my inkjet. Wish I had gotten it sooner!
Written by a customer while visiting brother-usa.com
Customer Rating
5
A Very Fine Piece of Modern Equipment
on January 9, 2023
Posted by: ChoosyShopper
from Canada
Just bought this for the home, which appears to be totally overboard but for me it was essential. I specifically went with this model because of its legal size (8.5 x 14.0 in) scanner window. With it I don't have to un-staple documents (of legal size) to run them in the ADF like I used to do with other printer models that don't offer a legal size scanning window. My first flatbed Scanner in 1992 was an Epson which had a scanning window of Ledger size but it was to slow and noisy which I returned after one week to order an HP IIc with a Legal sized window. In those days there weren't all-in-ones like this marvelous MFC-L8900CDW.
The two-sided one-pass ADF scanning is an immense time saver and because it is one-pass it is very precise besides being super quick.
I printed documents with fine print and this "printer" is very satisfactory, I also printed some photos on plain so-so paper and again the results are very satisfactory.
This printer is quieter than my old MFC-L2700DW.
I would wish that the paper drawer would hold 500 sheets instead of 250. I would never buy an extra paper caddy for my home environment.
The 5inch diagonal colour touch display is fantastic to have and "NORMAL" in 2022. After having "suffered" the 2 line monochrome LCD screen on my previous MFC-L2700DW.
Reconfiguring the setup or verifying statuses is done so promptly with this new colour touchscreen display.
Reconfiguring the setup or verifying statuses is done so promptly with this new colour touchscreen display.
All in all I am enchanted Hahaha with this purchase, I am happy with this ownership of a very fine piece of modern equipment that is the MFC-L8900CDW
Written by a customer while visiting brother-usa.com
Customer Rating
5
Working great so far
on November 24, 2024
Posted by: Arrowhead Home Inspection
from Oklahoma
So far so good, I have no complaints about the printer, it is fast but. Sometimes takes a minute for the data to load. Other then that, so far so good
Written by a customer while visiting brother-usa.com
Customer Rating
5
Very nice printer for medium office work.
on December 3, 2024
Posted by: The Hangout BSL
from Bay St. Louis
This printer has increased our productivity and does a beautiful job. Love the copy and scan features and so far, not one jamb up has occurred.
Written by a customer while visiting brother-usa.com