Customer reviews from whirlpool.com
Whirlpool - 28 in. Wide 14.3 Cu. Ft. Top-Freezer Refrigerator - Black
Average customer rating
4.4 out of 5
4.4
(316 Reviews)
Open Ratings Snapshot
Rating breakdown 316 reviews
5 Stars
185
4 Stars
90
3 Stars
28
2 Stars
7
1 Star
6
92%of customers recommend this product. 
(
270 out of 292
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 28 in. Wide 14.3 Cu. Ft. Top-Freezer Refrigerator - Black
Customer Rating
5 out of 5
5
The features of this refrigerator suits my needs p
on October 4, 2024
Posted by: Linda
from Petersburg Indiana
[This review was collected as part of a promotion.] I was on the store several weeks before I knew I was going to have to replace my refrigerator. It quit working. When I was in that store that day I was looking at the refrigerators they had on display. I saw the one I ended up purchasing a few weeks later. At that time my thoughts were "If I ever have to buy another refrigerator this is the one I'd choose. The day I needed it, one of my sons went with me to the store. They had them in stock. They loaded it into my son's truck & we brought it home. I live in the town where I purchased it & we were only 10 minutes away. My son had the equipment to unload it. He took my old one out. Brought the new one in. It fit perfectly in that spot. I've had it for a few weeks now & it's perfect & the price was great!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Scratch and dents works OK.
on July 23, 2024
Posted by: David
from Edina Mn
[This review was collected as part of a promotion.] So far works as expected. However, noticed a number of dents and scratches on the surface that do not appear to be a concern to overall operation. However, this unit should have been sold, by Menards, as a discounted scratch and dent.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Going belly up at 5 years old
on July 2, 2024
Posted by: Peter66
At five years old, this unit stopped cooling as well as it should. Freezer would only reach 25-30 degrees F, whereas it should be 10F. Repair service will be checking it soon, but all indications are that there is a restriction in the flow of refrigerant throughout the system. This involves a major and expensive repair. As other purchasers have noted, it is a noisy refrigerator--the compressor is noisier than the unit I replaced, which was a 35-year-old refrigerator!
I will not be buying Whirlpool appliances in the future.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
It's just okay
on April 9, 2024
Posted by: Pinny
[This review was collected as part of a promotion.] Not completely happy with it after buying it last fall. It seems a lot more difficult to reach items, and the egg tray is so small that we have to set the carton on its side.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Big disappointment
on November 28, 2023
Posted by: GreatGram
[This review was collected as part of a promotion.] Model: WRT104TFDT Purchased on Sat Jan 15 2022 it's a real big disappointment. I had another Whirlpool for over 25 years ran great. But door seals wore out. Couldn't buy replacements so ordered this one. Don't keep food for very long. Door seals are infective have to tape freezer door shut.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
on November 27, 2023
Posted by: Donna
[This review was collected as part of a promotion.] Purchased this refrigerator because it fits in the space of the existing broken refrigerator. Works well so far - just wish it had solid glass shelves instead of wire racks.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Basic refrigerator although a bit loud.
on November 11, 2023
Posted by: Jlt23
from Levittown, ny
[This review was collected as part of a promotion.] A good basic refrigerator although a bit louder than I was expecting. The dimension (depth) is actually less than what is indicated on line, so ended up with something a bit smaller.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Good Features
on August 22, 2023
Posted by: Aunt M
from Wheatland, WY
[This review was collected as part of a promotion.] I'm getting to know my new Whirlpool Refrigerator. We've experienced a hot summer, and my older refrigerator was making "dying" type of noices. I'm glad Drube's Home of Wheatland, Wyoming was able to offer this model. I received same day service in this small town. Much appreciated.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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