Customer reviews from whirlpool.com
Whirlpool - 19.2 Cu. Ft. Top-Freezer Refrigerator - Black
Average customer rating
4.1
(385 Reviews)
Rating breakdown 385 reviews
5 Stars
189
4 Stars
114
3 Stars
43
2 Stars
11
1 Star
28
82%of customers recommend this product.
(
289 out of
354)
Customer Reviews for Whirlpool - 19.2 Cu. Ft. Top-Freezer Refrigerator - Black
Customer Rating
5
Great Features! Very Quiet!
on June 5, 2025
Posted by: Boston John
[This review was collected as part of a promotion.] We purchased the refrigerator last month and it's working like a much more expensive unit.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on June 17, 2025
Posted by: toots
[This review was collected as part of a promotion.] so far, so good, owned about 2 months and no problems. i added an aftermarket water filter for the icemaker and the ice cubes seem to taste just fine. overall, were happy.
Written by a customer while visiting whirlpool.com
Customer Rating
5
The hanging drawer is adjustable to left or right
on July 3, 2025
Posted by: fafa
[This review was collected as part of a promotion.] I bought this in May and it is exactly what I am looking for
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
So happy with my purchase!
on July 14, 2025
Posted by: Jenny88
from Birmingham Alabama
[This review was collected as part of a promotion.] I bought this appliance about a month ago and I'm loving it! I just purchased a new house and needed something simple yet reliable. So happy I choose this fridge!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 15, 2025
Posted by: Centavo
[This review was collected as part of a promotion.] I purchased this refrigerator a couple months ago and have been happy with it. It is quieter than my last refrigerator and has more room. I didn't realize I would have more room, but it is deeper than my last one.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on July 16, 2025
Posted by: Sandy
[This review was collected as part of a promotion.] Water is leaking all inside the refrigerator. The ice maker is not working
Response from whirlpool.comBy Branded Team, Consumer Care, July 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 752652
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
1
on July 17, 2025
Posted by: jerry
[This review was collected as part of a promotion.] refrigerator ,water pools on top self, freezer has ice on door, food in freezer has frost on them.
Response from whirlpool.comBy Branded Team, Consumer Care, July 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 753055
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good Purchase so far
on July 18, 2025
Posted by: Dinian
from Georgian Bay
[This review was collected as part of a promotion.] This fridge has a lot to live up to. It replaces a 33 year old magic appliance that kept food fresh way longer than expected. So far, it's functional. I wish the cheese/meat drawer were deeper and the crispers are not long for the celery (placed on a bias, taking up more room). I suppose I will get used to it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA Social Care, July 22, 2025
Hello! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at CanadaSocial@Whirlpool.com. Kindly provide us with your model and serial number, phone number, and case # (292776769). Thank you! -Alisha
Written by a customer while visiting whirlpool.com