Customer reviews from whirlpool.com
Whirlpool - 19.2 Cu. Ft. Top-Freezer Refrigerator - White
Average customer rating
4.1
(386 Reviews)
Rating breakdown 386 reviews
5 Stars
190
4 Stars
114
3 Stars
43
2 Stars
11
1 Star
28
82%of customers recommend this product.
(
290 out of
355)
Customer Reviews for Whirlpool - 19.2 Cu. Ft. Top-Freezer Refrigerator - White
Customer Rating
1
on July 17, 2025
Posted by: jerry
[This review was collected as part of a promotion.] refrigerator ,water pools on top self, freezer has ice on door, food in freezer has frost on them.
Response from whirlpool.comBy Branded Team, Consumer Care, July 17, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Refrigerator. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Refrigerator model/serial number, and reference Case # 753055
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
3
Good Purchase so far
on July 18, 2025
Posted by: Dinian
from Georgian Bay
[This review was collected as part of a promotion.] This fridge has a lot to live up to. It replaces a 33 year old magic appliance that kept food fresh way longer than expected. So far, it's functional. I wish the cheese/meat drawer were deeper and the crispers are not long for the celery (placed on a bias, taking up more room). I suppose I will get used to it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA Social Care, July 22, 2025
Hello! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at CanadaSocial@Whirlpool.com. Kindly provide us with your model and serial number, phone number, and case # (292776769). Thank you! -Alisha
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works well
on July 26, 2025
Posted by: Bubba
[This review was collected as part of a promotion.] Been using this fridge for a while now and find that it is almost too cold even at the lowest setting. One thing I wish it had is a light in the freezer section. Nice layout for my small family.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect
on July 29, 2025
Posted by: Micheleanne9
from Riverview, New Brunswick
[This review was collected as part of a promotion.] I am very pleased with this fridge. We got it right before Canada Day when our old one broke down.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Total disappointment!
on August 8, 2025
Posted by: Valeri
from Auburn, Indiana
[This review was collected as part of a promotion.] I bought this a month ago. This replaced the same model I had bought 11 years ago
The quality is definitely not the same. 1. It has an open place in the door frame with no paint or protection of any sort, bare steel. It catches my hand. 2. The light switch is in a horrible place. It was turning off/on twice when the door opened. I had to move the shelf down to avoid the flipper switch. 3. The shelves in the freezer are not deep enough. Single serve means fall thru the gap. I loved the layout in my old fridge. This new model, not so much. If I was asked today if I would buy another Whirlpool, the answer would be no. Might that change in time, I don't know. I tried to add photos. Nowhere to attach.
The quality is definitely not the same. 1. It has an open place in the door frame with no paint or protection of any sort, bare steel. It catches my hand. 2. The light switch is in a horrible place. It was turning off/on twice when the door opened. I had to move the shelf down to avoid the flipper switch. 3. The shelves in the freezer are not deep enough. Single serve means fall thru the gap. I loved the layout in my old fridge. This new model, not so much. If I was asked today if I would buy another Whirlpool, the answer would be no. Might that change in time, I don't know. I tried to add photos. Nowhere to attach.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 15, 2025
Posted by: Bren
from Madison, Wi
[This review was collected as part of a promotion.] I purchased this refrigerator on June 27, 2025. So far it’s working great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love my Whirlpool Refrigerator
on September 2, 2025
Posted by: Laura
[This review was collected as part of a promotion.] I’m loving my new refrigerator I got 2 months ago. Very spacious inside for this model
Written by a customer while visiting whirlpool.com
Customer Rating
5
Different Compartments
on September 7, 2025
Posted by: Ivory2
[This review was collected as part of a promotion.] I love this refrigerator. It has different compartments which help to organize my food items in my refrigerator and make it possible for me to find what I need.
Written by a customer while visiting whirlpool.com