Customer reviews from xerox.com
Xerox - VersaLink C415 Multifunction Printer - Color
Average customer rating
4.2
(52 Reviews)
Rating breakdown 52 reviews
5 Stars
33
4 Stars
8
3 Stars
5
2 Stars
0
1 Star
6
Customer Reviews for Xerox - VersaLink C415 Multifunction Printer - Color
Customer Rating
1
Very Disapointed
on June 6, 2025
Posted by: THE BANK
from NW Arkansas
Our company runs 40+ Xerox printers and overall have been very happy with them. A little over a year ago we upgraded a C405 to a C415. Big mistake! The service tech was out 3 times during the factory warranty period with no resolution. The printer has repetitive jams as well as terrible noise that can be herd multiple floors away. We are at the point of replacing a 1-year-old printer that has not met our lifespan expectations. We are now wondering if Xerox is still the innovator we have relied on for the last 12 years.
Response from xerox.comBy Xerox Customer Support, July 7, 2025
We apologize that you are experiencing problems with your Versalink C415 device. We would be happy to help you resolve these issues and have reached out to you via the contact information provided in your review.
You can also call us at 800-835-6100 option 1, 1. We look forward to working with you.
You can also call us at 800-835-6100 option 1, 1. We look forward to working with you.
Written by a customer while visiting xerox.com
Customer Rating
1
Junk
on December 30, 2023
Posted by: Dane
from Orlando
Toner lasted 2 weeks. Bought new toner and the printer says incompatible
Response from xerox.comBy Xerox Customer Support, January 4, 2024
It is unfortunate you are experiencing these issues. Xerox does not recommend using anything but Xerox Genuine supplies in Xerox printers, though we do not prevent use of third-party toner cartridges in Xerox printers. Note, however, that Xerox does not offer any guarantee of operability. Rather, third-party manufacturers are entirely responsible for testing the operation of their product in Xerox printers and for maintaining compatibility throughout the printer lifecycle. Please refer to this article from our Support Page:
Incompatible Toner Message: https://www.support.xerox.com/en-us/article/en/2174405.html
If you need more assistance, please call Support at 1-800-821-2797.
Incompatible Toner Message: https://www.support.xerox.com/en-us/article/en/2174405.html
If you need more assistance, please call Support at 1-800-821-2797.
Written by a customer while visiting xerox.com
Customer Rating
3
Toner
on January 17, 2024
Posted by: Norbertoo
from Germany
[This review was collected as part of a promotion.] I have also Tonner Problem . i need new Black and Cyan . I hope there Garanti enough..
Written by a customer while visiting xerox.com
Customer Rating
4
Great Printer
on January 2, 2024
Posted by: WFF123
from Pataskala, Ohio
Our new Xerox printer is able to take care of all our office printing, scanning, and faxing needs.
Written by a customer while visiting xerox.com
Customer Rating
5
Great Operation
on May 10, 2024
Posted by: Blue
from Ft Collins, CO
[This review was collected as part of a promotion.] Easy setup and operation seems solid and fast, Images seems clear and vivrant
Written by a customer while visiting xerox.com
Customer Rating
5
The best printer I ever used!!
on May 18, 2024
Posted by: trishaunam1
[This review was collected as part of a promotion.] I love how clear the pages print. There is no delay in printing it is super fast! The setup was very user friendly and easy to connect! Most importantly no paper jams! I love this printer!
Written by a customer while visiting influenster.com
Customer Rating
4
Pretty decent printer
on May 19, 2024
Posted by: jonathonw7
[This review was collected as part of a promotion.] Seems to be a pretty good printer, only used it a couple times does great for printing regular documents. Decided to test printing a picture and it done amazing, actually surprised me a lot. It's pretty fast at printing what you need. Only down fall is doesn't seem to hold great connection to internet if your router isn't really close. Plus it took forever to get the app to register the printer for some reason.
Written by a customer while visiting influenster.com
Customer Rating
5
Perfect addition to my home office
on May 19, 2024
Posted by: aditia14
[This review was collected as part of a promotion.] Xerox Versalink C415- Once I received it, it took some time to do installation only because it wanted us to login. What took time was to figure out what the password was. It was the machine serial number. Once I logged in, the installation was easy and fast. It came with ink and its own WiFi access point. There is also an app that can help with easy installation. For my home office, it provided easy printing. It was easy to navigate thru the screen options. The pages printed really fast and I did not have to wait for it. I have yet not connected it for fax feasibility but that’s an option I can easily upgrade to. I received this for reviewing from@Influenster and it has been almost a week now and I am loving it so far. A perfect addition to my home office.
Written by a customer while visiting influenster.com