I had a 6516 that was getting too expensive to keep so I invested in a c325 "at a good price". Well the price wasn't so good. It was delivered with a yellow toner that was leaking. It does not make contact with my phone too often. It is quite noisy. I cannot get it to scan to email as it doens' recognize a valid email address. but the deal breaker is that I cannot print legal size without reconfiguring the paper drawer, adding legal paper (for 3 pages!!!) and then reconfiguring it for letter paper!!! Since when is there no bypass feeder???? And I know there is a way at the bottom of the printer, BUT IT IS FOR A SINGLE SHEET ONLY!!! How stupid is that????? Come on Xerox - you are better than this garbage!!!!
Response from xerox.comBy Xerox Customer Support, November 25, 2025
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox C325 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
useless it is hit or miss scans fine but more often then not it will not print; downloaded the app it worked for a week then stopped again it's useless
Response from xerox.comBy Xerox Customer Support, October 13, 2025
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox C325 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
[This review was collected as part of a promotion.] It's a good quality printer, but there are certain features I didn't like, such as loading paper into the manual tray. It takes a long time for the first print, and the tray for removing prints is in an awkward position. The toner is expensive.
I have a business with 6 locations. We used Xerox at all locations. The older workcenter printers such as the 6515 were very good and dependable. The new "C" models are complete junk. I have several broken right now. I just purchased this last one 3 months ago. It came in with a broken glass scanner on top. After a month, Xerox finally fixed it. Now it says that it cannot scan. When it does print, it prints with toner leaking.
Response from xerox.comBy Xerox Customer Support, November 10, 2025
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox C325 device. We’ve reached out using the contact information you provided and are happy to assist further. If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
[This review was collected as part of a promotion.] This a good printer, good quality, but take to much time to print the first page, and the position of the out tray is not friendly, the manul tray is no very useful.
The C325 printer we purchased is great. Installation and startup was easy peasy. However, the black ink cartridge drained the first week we had, we printed less than 500 pages. Super annoying to say the least.