Customer Reviews for Xerox - C325/DNI MFC - 35ppm Color Printer with USB, Ethernet, Wireless - Color
Customer Rating
1
piece of crap
on October 7, 2025
Posted by: Gail
useless it is hit or miss scans fine but more often then not it will not print; downloaded the app it worked for a week then stopped again it's useless
Response from xerox.comBy Xerox Customer Support, October 13, 2025
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox C325 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
[This review was collected as part of a promotion.] It's a good quality printer, but there are certain features I didn't like, such as loading paper into the manual tray. It takes a long time for the first print, and the tray for removing prints is in an awkward position. The toner is expensive.
I have a business with 6 locations. We used Xerox at all locations. The older workcenter printers such as the 6515 were very good and dependable. The new "C" models are complete junk. I have several broken right now. I just purchased this last one 3 months ago. It came in with a broken glass scanner on top. After a month, Xerox finally fixed it. Now it says that it cannot scan. When it does print, it prints with toner leaking.
Response from xerox.comBy Xerox Customer Support, November 10, 2025
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox C325 device. We’ve reached out using the contact information you provided and are happy to assist further. If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
[This review was collected as part of a promotion.] This a good printer, good quality, but take to much time to print the first page, and the position of the out tray is not friendly, the manul tray is no very useful.
The C325 printer we purchased is great. Installation and startup was easy peasy. However, the black ink cartridge drained the first week we had, we printed less than 500 pages. Super annoying to say the least.
[This review was collected as part of a promotion.] I purchased the printer about a few weeks ago and it is working great. I did have a few problems setting up the extra try since it had very few directions with it and had to contact our rep. Installed now and works great!