Customer reviews from xerox.com
Xerox - C325/DNI MFC - 35ppm Color Printer with USB, Ethernet, Wireless - Color
Average customer rating
4.2
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
36
4 Stars
9
3 Stars
1
2 Stars
1
1 Star
7
Customer Reviews for Xerox - C325/DNI MFC - 35ppm Color Printer with USB, Ethernet, Wireless - Color
Customer Rating
3
Think twice toner is very expensive.
on February 19, 2026
Posted by: harr231
I use alot so it's not good due to the high price of toner, it may be cheaper to throw it out and buy a new one. It's a huge waste to toss a perfectly working machine because they want to over charge for toner.
Response from xerox.comBy Xerox Customer Support, July 13, 2026
Thank you for your feedback, and we’re sorry to hear you're experiencing issues with your Xerox C325 device.
As a first step, we recommend reviewing the following support article, which provides tips for reducing toner consumption and addressing concerns about toner usage:
Toner Running Out Too Quickly:
https://www.support.xerox.com/en-us/article/KB0328040
If the issue continues after trying the suggested steps, our Technical Support team can assist with further troubleshooting. Please contact us at 800-835-6100, then select Option 1, then Option 1 to begin the process.
We also appreciate your feedback regarding the cost of Genuine Xerox Toner. Xerox supplies are designed and engineered specifically for Xerox devices, ensuring consistent print quality, reliable performance, and optimal results throughout the life of the cartridge. Xerox printers and Genuine Xerox Toner are Made for Each Other®, helping to protect your printer, maintain warranty coverage, and deliver long-term value through dependable operation and professional-quality output.
We look forward to assisting you and resolving this issue. Thank you for choosing Xerox.
As a first step, we recommend reviewing the following support article, which provides tips for reducing toner consumption and addressing concerns about toner usage:
Toner Running Out Too Quickly:
https://www.support.xerox.com/en-us/article/KB0328040
If the issue continues after trying the suggested steps, our Technical Support team can assist with further troubleshooting. Please contact us at 800-835-6100, then select Option 1, then Option 1 to begin the process.
We also appreciate your feedback regarding the cost of Genuine Xerox Toner. Xerox supplies are designed and engineered specifically for Xerox devices, ensuring consistent print quality, reliable performance, and optimal results throughout the life of the cartridge. Xerox printers and Genuine Xerox Toner are Made for Each Other®, helping to protect your printer, maintain warranty coverage, and deliver long-term value through dependable operation and professional-quality output.
We look forward to assisting you and resolving this issue. Thank you for choosing Xerox.
Written by a customer while visiting xerox.com
Customer Rating
5
Great printer
on February 8, 2026
Posted by: Klaudia S
[This review was collected as part of a promotion.] We are very happy with the Xerox C325 printer. It is fast, reliable and very easy to use. The print quality is excellent, both for documents and colour prints. It connects quickly to our devices and works without any problems.
This printer is very useful for our family. We have two sons – one studying at university and one in college – so we print a lot of school and study materials at home. The Xerox C325 helps us a lot and saves time and money.
We can definitely recommend this printer to other families and students.
This printer is very useful for our family. We have two sons – one studying at university and one in college – so we print a lot of school and study materials at home. The Xerox C325 helps us a lot and saves time and money.
We can definitely recommend this printer to other families and students.
Written by a customer while visiting xerox.com
Customer Rating
5
Awesome printer.
on December 18, 2025
Posted by: Slidell family Dentistry
from Slidell, LA
[This review was collected as part of a promotion.] We have truly enjoyed our new printer. It replace an older Xerox and we love the new features.
Written by a customer while visiting xerox.com
Customer Rating
1
Never worked
on December 15, 2025
Posted by: Matt207
from Maine
[This review was collected as part of a promotion.] First printer only printed yellow. Sent back and the replacement printer quality was really bad. I messaged the sales rep for the second printer to return the printer and never heard back. Not sure I would try a third printer. I definitely lost money with this printer and faith in Xerox products.
Response from xerox.comBy Xerox Customer Support, January 5, 2026
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox C325 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
Written by a customer while visiting xerox.com
Customer Rating
4
once setup its awesome!
on December 8, 2025
Posted by: chicagosherry
from tucson, az.
I bought this as few months ago. After one office visit (that didn't set it up at all) oand over a dozen phone calls to xerox help - we finally got the printer to work. Took over two weeks. Love the printer - not so much the first 11+ people I spoke with.
Written by a customer while visiting xerox.com
Customer Rating
5
Machine is amzing. Does everything masterfully.
on December 8, 2025
Posted by: Xerox C325
from Mobile, Alabama
[This review was collected as part of a promotion.] Should have bought it sooner. Has great quality and very quick response.
Written by a customer while visiting xerox.com
Customer Rating
5
Great features
on November 12, 2025
Posted by: Pat g
from Auburn nebraska
After all the mess up I am happy with the final results
Written by a customer while visiting xerox.com
Customer Rating
1
poor selection!!!
on November 6, 2025
Posted by: DR V
from New York
I had a 6516 that was getting too expensive to keep so I invested in a c325 "at a good price". Well the price wasn't so good. It was delivered with a yellow toner that was leaking. It does not make contact with my phone too often. It is quite noisy. I cannot get it to scan to email as it doens' recognize a valid email address. but the deal breaker is that I cannot print legal size without reconfiguring the paper drawer, adding legal paper (for 3 pages!!!) and then reconfiguring it for letter paper!!! Since when is there no bypass feeder???? And I know there is a way at the bottom of the printer, BUT IT IS FOR A SINGLE SHEET ONLY!!! How stupid is that????? Come on Xerox - you are better than this garbage!!!!
Response from xerox.comBy Xerox Customer Support, November 25, 2025
Thank you for your feedback, and we're sorry to hear you're experiencing issues with your Xerox C325 device. We’ve reached out using the contact information you provided and are happy to assist further.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
If you need additional support, feel free to contact us at: 800-835-6100 (select option 1, then 1). We're here to help and appreciate the opportunity to work with you.
Written by a customer while visiting xerox.com