Customer reviews from usa.canon.com
Canon - 5951C015 imageCLASS MF462dw Wireless Copy/Fax/Print/Scan Multifunction Laser Printer - false
Average customer rating
4.6 out of 5
4.6
(30 Reviews)
Open Ratings Snapshot
Rating breakdown 30 reviews
5 Stars
24
4 Stars
2
3 Stars
3
2 Stars
0
1 Star
1
93%of customers recommend this product. 
(
25 out of 27
)
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Customer Reviews for Canon - 5951C015 imageCLASS MF462dw Wireless Copy/Fax/Print/Scan Multifunction Laser Printer - false
Customer Rating
5 out of 5
5
imageCLASS MF462dw
on February 6, 2024
Posted by: Anonymous
from Hoffman Estates, IL
Verified Purchase:Yes
I love my new printer. I also loved my old printer Imageclass MF4570dw which was in great shape. I was forced to buy the new printer because when I went to download the drivers for my old printer I was told it was retired by you. So to sum things up I have a good printer that I cannot use because you won't give me the drivers
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
1 out of 5
1
Feeder sucks
on May 14, 2024
Posted by: Fab bott
Verified Purchase:Yes
Two weeks, paper jam on feeder, doesn't work,.......
Written by a customer while visiting usa.canon.com
Customer Rating
3 out of 5
3
Confusing Setup
on September 17, 2023
Posted by: Brickman
from Metro NY
Gender:Male
[This review was collected as part of a promotion.] I’ve always held a high regard for Canon products. Their cameras and inkjet printers have been favorites of ours for decades. However my feelings have changed since their Image Class MF462DW Laser All-In-One printer entered our home. I like the design, and the ability to print, scan and fax at high speeds, however the set-up is not user friendly. The engineering team really went out of their way to make it confusing. It is very convenient to copy or print from a smart device. It can even print off of a USB flash drive. However the Canon scanner utility only seems to work if I’m using the printer from my hardwired desktop. I cannot figure out how to scan wirelessly.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
Great printer with confusing set-up instructions
on June 2, 2024
Posted by: Robaire
from Sioux Falls, SD
Verified Purchase:Yes
I really like this printer. I replaced a Canon ink jet printer that I had for many years with this one. The printer is lightning fast, and the print is very clear. I gave it 4 instead of 5 stars because the set-up instructions while not terrible, could have been better. Some confusing directions. Including more pictures and giving some examples would have been very helpful. I would purchase this printer again.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
3 out of 5
3
Suboptimal touchscreen function
on April 8, 2025
Posted by: DWE
Verified Purchase:Yes
We've just been using this for a couple of weeks. It's compact and functions well overall. But the touch screen is not as responsive as I expected for a new machine. This is particularly bothersome since the reason we replaced the previous machine is that the touchscreen stopped working, and replacing that part would have been more expensive than buying this new machine.
No, I would not recommend this to a friend.
Written by a customer while visiting usa.canon.com
Customer Rating
4 out of 5
4
Good printer
on September 9, 2023
Posted by: Tina759
from Tupleo MS
Gender:Female
[This review was collected as part of a promotion.] So far so good! I like the size and quality of Canon laser printer. Perfect fit for my home office. The prints are crisp and clear. The scanning feature is on point as well. The only negative was setting it up. I found the instructions a bit confusing.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Great Printer
on September 11, 2023
Posted by: RoseannInTexas
from San Antonio, Tx
Gender:Female
[This review was collected as part of a promotion.] I am loving this All-In-One Laser printer. The packaging it comes in is quite large and bulky, however, it does protect the product very well. The instructions for removing the printer from the box were in a visible location and were easy to understand and follow. The installation and setup were rather easy and straightforward - this is due to the instructions that came with the printer. Once it is setup, it prints easily and accurately. I do wish that it states which direction the paper prints on in the paper tray, it does not. If I were placing in a letterhead, I would need to run some test sheets in order to confirm which direction it would print on the paper. All in all so worth the price. The quality is exceptional.
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
Customer Rating
5 out of 5
5
Perfect Printer!
on September 12, 2023
Posted by: asfar2525
from Austin TX
Gender:Female
[This review was collected as part of a promotion.] I set this Canon printer up this afternoon and I love it! Set up was a breeze and it works so quietly. The copy quality is perfect! I have two other printers that I need to replace and this will be my new go to! Very happy with this product!
I would recommend this to a friend!
Written by a customer while visiting usa.canon.com
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