Customer reviews from Acer America Corporation
Acer - Nitro XV2 Gaming 27" Monitor UM.HX2AA.201 - Black
Average customer rating
3
(5 Reviews)
Rating breakdown 5 reviews
5 Stars
2
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
2
50%of customers recommend this product.
(
2 out of
4)
Customer Reviews for Acer - Nitro XV2 Gaming 27" Monitor UM.HX2AA.201 - Black
Customer Rating
1
False Advertisement - Very dissapointed
on September 26, 2024
Posted by: Nilroth
from Madison, WI
It's a SCAM. The DP port connection only goes up to 60 hz. wtf. So this monitor maxes at 144 hz on HDMI. I'm definitely returnign this
No, I would not recommend this to a friend.
Response from Acer America CorporationBy Acer America, September 27, 2024
Dear Nilroth,
We are sorry to hear you are unhappy with your Acer Nitro monitor. This monitor does indeed support the following resolutions:
HDMI:2560x1440@144Hz
DP:2560x1440@240Hz
We suggest you check that the video card in the source device to which it is connected does support the higher refresh rates per connection type. If you verify that your video card does support DP at 240hz, please contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
We are sorry to hear you are unhappy with your Acer Nitro monitor. This monitor does indeed support the following resolutions:
HDMI:2560x1440@144Hz
DP:2560x1440@240Hz
We suggest you check that the video card in the source device to which it is connected does support the higher refresh rates per connection type. If you verify that your video card does support DP at 240hz, please contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
We appreciate you taking the time to write this review.
Regards,
Acer America
Written by a customer while visiting Acer America Corporation
Posted by: Caleb
from Columbia, SC
Verified Purchase:Yes
Fantastic monitor. Comes in a few parts. Easy to set up. Easy to connect. Works great. I'd buy again.
I would recommend this to a friend!
Written by a customer while visiting Acer America Corporation
Customer Rating
1
Shutting off
on January 25, 2025
Posted by: Maxis
from Miami mail box
Worse purchase i ever made within 3 months it started ahutting off on its own been a year it shuts plays for 30 mins then shuts of for bout 10
Response from Acer America CorporationBy Acer America, January 27, 2025
Hello Maxis,
We are sorry to hear your Acer Nitro monitor is shutting down during use and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
We are sorry to hear your Acer Nitro monitor is shutting down during use and we understand this is frustrating for you. This is not the experience we want our customers to have and we would like to help you get this resolved. If you are in the US or Canada, please feel free to contact our support team at 866-695-2237; they are available to assist 24/7 for in-warranty products.
Regards,
Acer America
Written by a customer while visiting Acer America Corporation
Customer Rating
3
Ok I guess
on May 30, 2025
Posted by: Random
I bought this thinking it would be running around 120 hz for my ps5 but the monitor is capped at 60hz. Wouldn't recommend it.
No, I would not recommend this to a friend.
Written by a customer while visiting Acer America Corporation
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
First Monitor and it runs really smooth. 10/10 and there’s no delay or anything related and the build is sturdy and firm too.
I would recommend this to a friend!
Written by a customer while visiting Acer America Corporation