Customer reviews from Newair
NewAir - 24" Built-In 52 Bottle Compressor Wine Fridge with Adjustable Shelves and Precision Digital Thermostat - Stainless Steel
Average customer rating
4.4
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
64
4 Stars
35
3 Stars
14
2 Stars
1
1 Star
2
93%of customers recommend this product.
(
57 out of
61)
Customer Reviews for NewAir - 24" Built-In 52 Bottle Compressor Wine Fridge with Adjustable Shelves and Precision Digital Thermostat - Stainless Steel
Customer Rating
4
2nd newair cooler. Very happy with look and quality
on November 28, 2017
Posted by: Walter
from Tonto ON canada
I do like it. It looks good and maintains the set temp and is noiseless. Capacity isn't as promotel.
I would recommend this to a friend!
Written by a customer while visiting Newair
Customer Rating
5
I would buy this product again.
on November 22, 2021
Posted by: Fay champagne
from Reno,Nevada
Verified Purchase:No
We used the wine cooler and it has been great. We purchase this particular wine cooler for its dimensions and the number of bottles it would hold. It has been good in every way.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-520SB. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AWR-520SB. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair
Posted by: Breyeguy
from Orange, CA
Verified Purchase:Yes
Looks great and fits perfect in the space I have. The shelves slide out easily allowing access to every inch of this spacious fridge. It's also super quiet so you'll barely notice it running.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to the Newair AWR-520SB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to the Newair AWR-520SB. We highly appreciate your feedback and we are glad to hear you like the unit's features. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Dmt1965
from Knoxville, TN
Verified Purchase:Yes
I've had this a month and I love it. It is very quiet, and keeps the wine consistently cool in all areas of the fridge. Excellent customer service!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the review and for sharing your thoughts about the AWR-520SB. We highly appreciate your feedback. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the review and for sharing your thoughts about the AWR-520SB. We highly appreciate your feedback. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: steve r
from columbus
Verified Purchase:Yes
Bought it a year and a half ago. Very sharp and it worked perfectly; until it didn't. But despite the fridge being well out of warranty NewAir stepped up and agreed to fix the issue. I would not hesitate to buy this again.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for posting your comments in regards to your AWR-520SB. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for posting your comments in regards to your AWR-520SB. We highly appreciate your feedback and we are also grateful for your trust in our brand. Thank you for choosing Newair.
Written by a customer while visiting Newair
Customer Rating
3
Great product, good looking and functions well
on November 15, 2021
Posted by: Geoff
from Austin, TX
Verified Purchase:No
It really dressed up my new bar. Functions as promised. It stopped cooling after 1.5 years and I am now working with the customer service team to have it repaired. So far, they are doing a great job helping me with the repair and I'm looking forward to getting it back online.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
hank you for taking the time to leave a review on your unit AWR-520SB. We are delighted to hear you are pleased with the customer service provided. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
hank you for taking the time to leave a review on your unit AWR-520SB. We are delighted to hear you are pleased with the customer service provided. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
4
Good fridge but the shelves are poorly made
on December 11, 2020
Posted by: Tom R
from Ottawa, ON
Verified Purchase:Yes
The fridge works well, but the shelves are poorly made and don't slide well. When I got the fridge, the front of the top shelf was cracked and the crack became much wider when I put bottles on it. Very disappointing. Also, the internal lights are only at the top so they shine brightly on the top shelf, but the rest of the fridge is dark.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the review and for sharing your thoughts about the AWR-520SB. Please reach out to customer service at support@newair.com for assistance with your shelf. Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the review and for sharing your thoughts about the AWR-520SB. Please reach out to customer service at support@newair.com for assistance with your shelf. Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
3
Great Customer Support
on October 22, 2015
Posted by: None
from Scottsdale, Arizona
Right now it is hard to give a fair review to the product because the cooler is not maintaining the set temperature and is actually fluctuating up to 7 degrees during the day. It is being returned and replaced with another unit. I have high hopes for the replacement because I really like everything else about this cooler. It is very attractive, very quiet and there is enough room between the shelves so that they slide in and out easily when storing standard size bottles of wine. After I receive my replacement I will do a follow-up review that will hopefully give this cooler a five star rating.
I would recommend this to a friend!
Written by a customer while visiting Newair