Customer reviews from Newair
NewAir - Outdoor Misting Fan and Pedestal Fan Combination, 600 sq. ft. With 3 Fan Speeds and Sturdy All Metal Design - Dark Brown
Average customer rating
4.5
(119 Reviews)
Rating breakdown 119 reviews
5 Stars
98
4 Stars
6
3 Stars
1
2 Stars
4
1 Star
10
87%of customers recommend this product.
(
53 out of
61)
Customer Reviews for NewAir - Outdoor Misting Fan and Pedestal Fan Combination, 600 sq. ft. With 3 Fan Speeds and Sturdy All Metal Design - Dark Brown
Customer Rating
2
Messy
on June 27, 2024
Posted by: BMartin
from Crown Point, IN
I had someone put this together for me. It blows out good but the misting is wet and all over the place. Hard to get a good MIST. It drips all over the place. Did not meet my expectations.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great customer service brought me back
on March 27, 2024
Posted by: Alex
from Miami, FL
Fan works great in patio and blows way more air than any other standard fan I own. The fan had a power issue after 2 years, but customer support quickly responded and provided a one time replacement.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AF-600. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about your experience using your AF-600. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Not reliable
on March 14, 2024
Posted by: Alex
from Miami, Fl
I bought this fan in May 2022 and have kept it in a covered patio. The fan has been used 3-4 times since. Recently, I plugged the fan in and it didn't turn on, just clicked. No response from new air.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for contacting Newair! I do apologize for the inconvenience you are currently facing with your unit. If you need any assistance with your unit or have any questions, please feel free to contact our friendly Customer Experience Expert department at toll-free number 855-963-9247. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
1
Small hose connector pops out
on July 17, 2023
Posted by: Boon
from Lake Elsinore CA
So every time I use the fan the small hose pops out of the garden hose attachment, just bought it and it's useless.
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. Please reach out to us so we can provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
1
I would not purchase this unless you like throwing $$$ away!
on May 13, 2023
Posted by: Sweating in Alabama
from Coastal Alabama
I bought this item at the end of the summer (b/c our summer last all year). I was able to use it twice at the beginning of the next summer season.....and it died. I have replaced the fuse to no avail. It does not work. Customer Service essentially said "So sorry....would you like to order another one?" No! I do not want to order another piece of NEWAIR malfunctioning garbage and do not want you to either!
No, I would not recommend this to a friend.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution. Best Regards, Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Great addition to my patio!
on April 12, 2023
Posted by: Craft Beer Joe
from Cincinnati, Ohio
Really liking this addition to my patio area to help keep cool in the summer. It was quick and easy to set up. Hooking up the water was straightforward as well. It feels sturdy and the base is heavy to keep it grounded and safe from high winds. The fan does produce a more wind noise on its highest setting, but I don't think we'd use that setting often. The misting works great; looking forward to using it this summer.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the unit AF-600. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review, we appreciate your feedback and we are glad you enjoy using the unit AF-600. Thank you for choosing Newair!
Written by a customer while visiting Newair
Posted by: Mary Ann
from Southern California
Verified Purchase:Yes
I purchased this fan during the beginning of a heat wave recently. The fan arrived in a timely fashion. My husband helped me do the minimal assembly. The directions were very clear and only a Phillips screwdriver was required. This fan has exceeded my expectations!!! The misting feature works great. And, having 3 speeds with the tilting and oscillating features are much appreciated. The base is very solid and keeps the fan stationary. Thank you for an excellent product.
Response from NewairBy Customer Care, Customer Care, September 13, 2022
Thank you for the 5-star review and for posting your comments in regards to this product AF-600. We are delighted to hear the unit has met your expectations. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
5
Love this fan
on August 7, 2022
Posted by: All about home designs
from Oklahoma
This is a great fan. It's well-made and sturdy. Easy to use and hook up water to. We have used a few times in our backyard gatherings.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AF-600. We highly appreciate your feedback. Thank you for choosing Newair.
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product AF-600. We highly appreciate your feedback. Thank you for choosing Newair.
Written by a customer while visiting Newair