Will not boot up if USB device(s) are plugged in. If you unplug it boots up and is a very fast and capable system. I purchased this so that I could have all the USB ports right there on my desk in front of me so that I did not need lots of adapters that do not work well with USB-C devices.
Response from https://www.asus.comBy CLM, October 21, 2024
Dear HLubert,
We certainly understand your disappointment and the inconvenience this may have caused if the unit will not bootup when USB devices are plugged in.
If you are experiencing no boot when a USB device is connected, please check if drivers and BIOS for the unit are up to date. These files are available for download at: https://www.asus.com/us/displays-desktops/nucs/nuc-mini-pcs/asus-nuc-14-pro/helpdesk_download?model2Name=ASUS-NUC-14-Pro-Kit.
If you need further assistance with the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.
Thank you for choosing an ASUS product.
Regards,
Rodel ASUS Customer Loyalty
Written by a customer while visiting https://www.asus.com
Outstanding little power house, size is prefect for a shelf and the graphics are very good for normal use and movies. I don't play games so no comment on gaming but for everyday use great.
Written by a customer while visiting https://www.asus.com