Customer reviews from Samsung US
Samsung - 49 inch Odyssey G9 Dual QD-OLED Curved Ultrawide Gaming Monitor LS49DG910SNXZA - Silver
Average customer rating
4.6 out of 5
4.6
(90 Reviews)
Open Ratings Snapshot
Rating breakdown 90 reviews
5 Stars
69
4 Stars
10
3 Stars
6
2 Stars
2
1 Star
3
70%of customers recommend this product. 
(
7 out of 10
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 49 inch Odyssey G9 Dual QD-OLED Curved Ultrawide Gaming Monitor LS49DG910SNXZA - Silver
Customer Rating
5 out of 5
5
Great features
on September 18, 2026
Posted by: r3ddawg77
[This review was collected as part of a promotion.] It has been a upgrade from my old one and this one has been better but hoping still to upgrade to newest maybe soon if can, thank yall fir what yall do
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Control button disintegrated and fell off
on September 14, 2026
Posted by: Frank in Pa
from MOUNT JOY, Pa
[This review was collected as part of a promotion.] I ordered the Samsung 49" Odyssey OLED G9 (G91SD on May 31 2025. I have been extremely pleased with the performance of this monitor. Excellent blacks and contrast. It has vibrant colors and the 144 hz refresh rate I wanted. The response is quick for gaming and the picture is nice and sharp.
However, after owning this for less than 1 year, the control button on the back disintegrated and fell off, leaving no way to control the monitor. Very shoddy design or quality control in my opinion. I have not yet tried to have it repaired due to the inconvenience that would cause.
I will certainly think twice before buying a Samsung monitor in the future.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Samsung Monitors, September 15, 2026
Frank in Pa:

I’m very sorry for the difficulties you’ve experienced with your G91SD Monitor. We completely understand your frustrations, and we are here to help.

Please contact Samsung Customer Support directly so that we can better investigate your issue and assist you towards a resolution.

Please call us at 1-800-SAMSUNG, available daily from 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday. You can also chat with a LiveChat agent by clicking the ‘Support’ link on our website for:
• Live Chat
• Manuals, Software, & Warranty Info
• Creating a Service ticket

~ Samsung Monitors
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great color
on August 25, 2026
Posted by: Magoo
from Dallas tx
[This review was collected as part of a promotion.] Nice monitor. Great colors. One annoying thing is switching between computers using multiple inputs hdmi and dp you have to switch to them manually. Meaning if I shut down my work computer I have to manually change the input for my personal computer to pick it up. The other monitors I have connected switch automatically
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Gaming OLED Monitor I dreamed of
on August 17, 2026
Posted by: Gareto
from Los Angeles, CA
Expertise:Expert
[This review was collected as part of a promotion.] This monitor gave me a literal game changing experience to my computer gaming setup! The OLED gave me the deepest in blacks in great contrast to the bright colors, while the ultra wide screen gives me a view of the battlefield never previously thought possible. The high refresh rate of 144hz keeps everything looking smooth and responsive and the monitor itself looks stylish and modern. This monitor overall is a huge value to PC gamers and PC enthusiasts who want large real estate, performance and quality and don't want to sacrifice on any of it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on August 1, 2026
Posted by: Turbo
from Leeds, alabama
Expertise:Intermediate
[This review was collected as part of a promotion.] Great bright colors. Overall awesome device. Recommend
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features
on July 28, 2026
Posted by: SlideLock
from Cartersville, GA
Expertise:Intermediate
[This review was collected as part of a promotion.] I have found my ultrawide monitor to be an absolutely amazing addition to my setup. The expansive screen real estate has truly transformed my workflow and entertainment experience over the past three years. Navigating through multiple applications simultaneously is a breeze, and the immersive visuals make gaming and watching content incredibly engaging. Its performance has been consistently excellent, making it a reliable and enjoyable piece of technology. I wholeheartedly recommend this monitor to anyone seeking enhanced productivity and a superior viewing experience.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best electronic that I've ever invested in!
on July 8, 2026
Posted by: Kat99
from China Grove, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] High freshness rates is a good start. But the contrast and smoothness of this is magnificent! The design is very responsive and even the blackness is vibrant!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Samsung support is horrible.
on June 13, 2026
Posted by: brad
from Texas
Expertise:Intermediate
Don't waste your money on the Samsung Care+ or VIP Advantage Membership.
3 different numbers, chats and texts - no resolution from a care team.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Samsung Brand Ambassador, June 16, 2026
brad:

We appreciate your feedback and regret that your experience with Support fell short. We’d like to further investigate and offer assistance. You can reach Samsung Support at 1-800-SAMSUNG between 8AM - 9PM EST Monday - Friday, and 8AM - 6PM Saturday and Sunday. LiveChat is also available by visiting the ‘Support’ link on our website.

~ Samsung Monitors
Written by a customer while visiting Samsung US
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