Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Average customer rating
4.8
(5,954 Reviews)
Rating breakdown 5,954 reviews
5 Stars
4,918
4 Stars
838
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Customer Rating
5
Love the options on the phone.
on May 25, 2026
Posted by: Shadowmeow31
[This review was collected as part of a promotion.] I use my Samsung for basically everything, photos, gaming, calling family, messaging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy S25 Plus
on May 25, 2026
Posted by: WantBetterStuff
[This review was collected as part of a promotion.] I use my Galaxy S25 Plus for doing research on the Internet, reading articles, and visiting my social media sites.
I also use the alarm app constantly to remind me of appointments and when to take medicine.
I thought the built in AI would be helpful, but in my experience it hasn't turned out that way.
Some examples are Samsung Notes and My Files. I use them both constantly. Now when I use it in Notes the AI makes the apps resonsivness very slow. When I am in a Note and select "Search", it takes 2 to 5 seconds before I can enter what I want to search for.
Just like searching in Notes or My Files, it doesn't find words that I know are there. I've tried putting quotes around the term, especially when there is a space in it doesn't matter. Searches in these and other apps is terrible!
I can't tolerate Bixby, Gemini, or even the built in AI. Samsung hasn't told us it's name so I don't know what to call it.
Value
3
Response from Samsung USBy R&R Team, May 28, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important your phone is to you, and wanting it to operate as intended with Galaxy AI. We have provided a link to the complete manual to help you with the usage of these features and alignment of the settings to your preferences. We have also provided a link to an article to help you adjust the refresh rate for higher speeds. We have lastly, provided a link to the Samsung Support Team to assist you if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is wonderful
on May 25, 2026
Posted by: 2BEFISHING
[This review was collected as part of a promotion.] We I upgraded I chose this product for the AI features as I use it for all things technical. Have been able to do everything I need on this device instead on multiple devices. The next upgrade will be for the same series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is really fast and take great pictures
on May 25, 2026
Posted by: 92WJB7THEMAN
[This review was collected as part of a promotion.] The galaxy is really a great phone and when I want to use it to do something for my school it really easy for me to use the AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ease of use
on May 25, 2026
Posted by: Mimis76
[This review was collected as part of a promotion.] We absolutely love our phones we've had no issues it was extremely easy to switch from our old phone to this phone the ease of use makes it one of the best features. It pretty much runs itself. Have had no issues with storage whatsoever. I would highly recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on May 25, 2026
Posted by: CaptainG
[This review was collected as part of a promotion.] Great functions and very simple to navigate through all applications. Great at updating on its own. Very reliable!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever!!!
on May 25, 2026
Posted by: Brianna
[This review was collected as part of a promotion.] Ive had my samsung s25+ for awhile now and enjoy it to the fullest of its capabilities! Screen size, camera, processing power are amazing! Its honestly one of the best phones ive ever owned.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pen is good, camera good. Samsung ai is goid
on May 25, 2026
Posted by: Sneakysloth12
[This review was collected as part of a promotion.] Very happy with Galaxy ai phone has a very good battery and takes amazing photos . Very user friendly
Value
5
Written by a customer while visiting Samsung US