Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Average customer rating
4.8
(5,956 Reviews)
Rating breakdown 5,956 reviews
5 Stars
4,920
4 Stars
838
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Customer Rating
5
S25+ is the best phone EVER
on June 2, 2025
Posted by: S25plus
[This review was collected as part of a promotion.] Long battery life. Ram is very fast, downloading very quickly. Camera's both front and back (both pics and video) are crystal clear with very cool features. Galaxy AI is a very handy feature. Games played on this are very smooth. When stream either through wifi or mobile network it always works and no slomo or glitching out. Same when I use Android Auto in my car, connects easy and responds fast. Phone is super clear and loud both talking and music. This phone is worth it. Resolution is really clear on this screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Seamless AI integration into everyday activities
on June 2, 2025
Posted by: Gedmula
[This review was collected as part of a promotion.] This device offers a truly enhanced mobile experience. The integration of AI features elevates daily tasks to a new level of efficiency. From personalized recommendations to intelligent automation, everything feels smoother and more intuitive. The user interface is clean and responsive, making navigation a breeze. Battery life exceeds expectations, easily lasting through a full day of heavy usage. The camera system captures stunning photos and videos with remarkable clarity. Overall, this phone represents a significant leap forward in mobile technology. It seamlessly blends power and intelligence into a sleek and stylish package.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone!
on June 2, 2025
Posted by: Love2playgames
[This review was collected as part of a promotion.] I use my phone mainly for games and general search items for my games. Graphics are wonderful and Google AI never fails to endure I have plenty to read when searching on the web for anything. I would definitely be lost without my Galaxy S25+ 5G.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Have to constantly restart my phone
on June 2, 2025
Posted by: Duhbuglady
[This review was collected as part of a promotion.] It's like the worst Galaxy ever...pretty sure im not winning anything with this review. Freezes up ...want upload has to be restarted all the time. I am returning it soon...Galaxy AI is way better than speak to text.
Value
3
Response from Samsung USBy R&R Team, June 4, 2025
Hi there Duhbuglady, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to an article to help you with the freezing you mention. We have also shared a link to the Samsung Support Team to offer their one on one assistance with your device. Thank you for being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Very good except for the AI
on June 2, 2025
Posted by: Jasper
[This review was collected as part of a promotion.] This phone has been very user friendly. I upgraded from a note 20 ultra and I really enjoy the look and feel of this phone. Expect for the AI. I dont care for goolge Gemini. The set up is confusing. I used to be able to use Spotify with 'hey google' but gemini refuses to work with it. All in all we do NOT NEED AI IN EVERY SINGLE THING!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Camera quality is great
on June 2, 2025
Posted by: Connie
[This review was collected as part of a promotion.] Ai works well better then the program before. Never been one to use this feature but I tried it out and I like it pretty well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Any Samsung is great
on June 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] They are beyond every other android by far great greatly highly great features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente device for every day use and working.
on June 2, 2025
Posted by: Belli2002
[This review was collected as part of a promotion.] My galaxy device is the best! It makes my life easier every day! In my work in my regular life it's always updated with the best technology and with galaxy AI I'm able to do so much more task with just some basic questions. It has really change my life how amazing is for me to have everything in my phone. All my secure information, my work stuff and my personal life organized thanks to samsung technology!
Value
5
Written by a customer while visiting Samsung US