Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Average customer rating
4.8 out of 5
4.8
(5,956 Reviews)
Open Ratings Snapshot
Rating breakdown 5,956 reviews
5 Stars
4,920
4 Stars
838
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Customer Rating
5 out of 5
5
Samsung S25+
on June 19, 2025
Posted by: Brenda Tejada
from Honduras
Expertise:Intermediate
Verified Purchase:Yes
I was surprised with this phone. So far so good. Still exploring it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25+
on June 19, 2025
Posted by: Brenda Tejada
from Honduras
Expertise:Beginner
Verified Purchase:Yes
Great phone!!! I am still learning about it but so far so good.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All in 1 phone
on June 19, 2025
Posted by: Segura4sure
[This review was collected as part of a promotion.] Has great camera resolution, big screen yet resistant, easy to use
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 25+
on June 19, 2025
Posted by: Golden
[This review was collected as part of a promotion.] I absolutely love this phone. The AI features make searching and editing such a breeze. I was definitely a little at odds with the idea of using AI. However the 25+ has changed my views. We bought 3 of these devices and everyone loves them. And my husband has a complaint about everything.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
G re eat phone love the features a d the ai it has
on June 19, 2025
Posted by: KillerlownA420
[This review was collected as part of a promotion.] The galaxy ai is cool on the phone and the s25 is a great phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The device has a great camera and it is easy to na
on June 19, 2025
Posted by: eshj333
[This review was collected as part of a promotion.] I doordash with my phone every day. It is my main tool for delivering products to customers. The app uses the phone to navigate to destinations with ease.
I play games on my phone every night to wind down and I have had no issues.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The product hangs. Battery overheats
on June 18, 2025
Posted by: Sheedstall1
[This review was collected as part of a promotion.] Galaxy AI is not as useful
I use this phone to stream movies, videos and dat to day use like phone calls etc.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 19, 2025
Hi there Sheedstall1, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important your phone is to you, and needing the ability to have comfortable prolonged usage. We have provided a link to a troubleshooting guide to hel;p you with the temperature of your device. We have also shared a link to the Samsung Support Team to help any questions you may have about the usage of features like Galaxy AI. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S series never disappoints!
on June 18, 2025
Posted by: Jstyle
[This review was collected as part of a promotion.] Every year I trade in my phone for the newer model. You just cannot beat Samsung's trade in promotions. They are too good to pass up. I'm never disappointed. With the integration of AI better every year. It's just a no brainer.
This is a little off topic but with Xbox ultimate you can actually play the latest Xbox games right on your phone. Xbox not required but I would highly recommend a controller.
I'm also really excited for the flip 7 coming out. Depending on the trade in deals I might finally make the jump from S series to the Z Flip. Definitely getting the watch 8 when it launches. So excited for the new releases coming up.
I can't recommend a better phone.
Thanks for reading
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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