Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Average customer rating
4.8 out of 5
4.8
(5,808 Reviews)
Open Ratings Snapshot
Rating breakdown 5,808 reviews
5 Stars
4,813
4 Stars
820
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product. 
(
93 out of 109
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Customer Rating
5 out of 5
5
The device has a great camera and it is easy to na
on June 19, 2025
Posted by: eshj333
[This review was collected as part of a promotion.] I doordash with my phone every day. It is my main tool for delivering products to customers. The app uses the phone to navigate to destinations with ease.
I play games on my phone every night to wind down and I have had no issues.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The product hangs. Battery overheats
on June 18, 2025
Posted by: Sheedstall1
[This review was collected as part of a promotion.] Galaxy AI is not as useful
I use this phone to stream movies, videos and dat to day use like phone calls etc.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 19, 2025
Hi there Sheedstall1, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important your phone is to you, and needing the ability to have comfortable prolonged usage. We have provided a link to a troubleshooting guide to hel;p you with the temperature of your device. We have also shared a link to the Samsung Support Team to help any questions you may have about the usage of features like Galaxy AI. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The S series never disappoints!
on June 18, 2025
Posted by: Jstyle
[This review was collected as part of a promotion.] Every year I trade in my phone for the newer model. You just cannot beat Samsung's trade in promotions. They are too good to pass up. I'm never disappointed. With the integration of AI better every year. It's just a no brainer.
This is a little off topic but with Xbox ultimate you can actually play the latest Xbox games right on your phone. Xbox not required but I would highly recommend a controller.
I'm also really excited for the flip 7 coming out. Depending on the trade in deals I might finally make the jump from S series to the Z Flip. Definitely getting the watch 8 when it launches. So excited for the new releases coming up.
I can't recommend a better phone.
Thanks for reading
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Move from pixel to s25+
on June 18, 2025
Posted by: Remani
[This review was collected as part of a promotion.] The AI built in is really nice. However moving from a Pixel to a Galaxy device was a fairly big shake up with the UI. Transfer from old to new was pretty quick and painless. Best I've seen so far in specific games the quality is superior to other devices I've used.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The s25t has awesome features
on June 18, 2025
Posted by: Smiley
[This review was collected as part of a promotion.] The phone had gray and very fast features
The pictures ate awesome
The charging capability is fast
The battery last for 2 days
The colors they offer are very nice..I have the green
I really love all the features
Especially the newupgraded Ai features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far so good
on June 18, 2025
Posted by: APhoneUser
[This review was collected as part of a promotion.] I've enjoyed this phone so far. It definite step up for my previous s21fe. I have not had a chance to use the Galaxy AI features yet but I'm looking forward to learning more about them. The screen is bright and crisp, the phone is very responsive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy for Life!
on June 18, 2025
Posted by: Keikace
[This review was collected as part of a promotion.] My go to device for 8 years now. I find myself using AI alot, when we went to Alaska on a cruise and we saw this animal that looks like a badger. Apparently, it was a marmot LOL...
Obviously you cant beat the camera quality and just the ease of use.
I also ended up using the AI for live translation. Our uber driver was from Africa and it helped with commucation when we were on a cruise excursion.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Extremely happy
on June 17, 2025
Posted by: PBandJ
[This review was collected as part of a promotion.] Only had my new phone for a day but I love it. I dropped my old phone(S21 Ultra) and cracked the screen for the second time(first phone I've ever broken btw) and figured it was time for an upgrade. I'm glad I did. This phone is fast. I've not experienced any lag anywhere. Gaming, browsing and shopping are all equally as speedy. And I'm super happy that they went away from the raised screen! The Galaxy AI is super cool too. I love being able to talk to my phone and it do what I ask it to do, like set alarms and timers. All my other devices are Samsung so it's seamless to connect to my tablet, TV and watch. I debated between the S21+ and the Pixel Pro and I'm glad I went the way I did. I definitely wouldn't hesitate to buy again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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