Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Average customer rating
4.8 out of 5
4.8
(6,761 Reviews)
Open Ratings Snapshot
Rating breakdown 6,761 reviews
5 Stars
5,580
4 Stars
959
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Customer Rating
5 out of 5
5
This phone does it all
on August 17, 2026
Posted by: LoveIt
[This review was collected as part of a promotion.] I chose this device after reading all about it. Integrated ai was the reason I chose it. I stayed with it because everything else it does. Its my laptop/phone/occasion gaming system. It never fails at any of that
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not so disability friendly
on August 17, 2026
Posted by: Violetadelia1
[This review was collected as part of a promotion.] I chose to keep this phone after it was sent to me as an insurance replacement cuz it was better then my last one but still not as disability friendly or accessible as I want it to be
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 20, 2026
Hello Violetadelia1, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We understand how important specific features and uses are to you. Without knowing what features are not meeting your needs, we have provided a link to the full manual to help you discover and customize your device. We have also shared a link to the Samsung Support Team to assist you if you prefer assistance directly through chat. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone suits my needs.
on August 17, 2026
Posted by: Richard313
[This review was collected as part of a promotion.] I chose the s25+ for its memory, speed, reliability and battery power. The phone responds quickly, charges fast and keeps charge well. I use it mostly for email communications, talking, texting, picture taking, exploring AI applications, mapping, video supervision as a caregiver, short time rental business, etc. I depend on this phone to work reliably. So far so good. I'm using yahoo email app, but I wish for a more comprehensive email app. Photo and video quality are very good. Sound is pretty good too. I'm happy with this phone.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has the best camera quality
on August 17, 2026
Posted by: Akers112
[This review was collected as part of a promotion.] I chose the s25 plus originally for the storage. But what I love the most about it is the camera quality. I use it daily at work, always using it to capture photos to document later. This phone has a ton of storage and super fast! It is by far the best phone that I have had so far!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product features our excellent i love Samsung
on August 17, 2026
Posted by: Skeetskeet
[This review was collected as part of a promotion.] I really enjoy Samsung products. And the S25 plus is a must, the AI. And the new features that they come out with are the reasons I chose this phone. Another reason for choosing this phone is I like how they keep everything simple.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Chosethisphone 1. Dependable 2. Easy-to-use 3.
on August 17, 2026
Posted by: 369963
[This review was collected as part of a promotion.] I chose Samsung for dependable,service and easy-to-use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the S25+ and it keeps up all
on August 17, 2026
Posted by: AllDayS25
[This review was collected as part of a promotion.] I chose the Galaxy S25+ after years of jumping between phones, and this is the first one that handles everything I throw at it without me thinking about it.
Battery is the biggest difference. A full day of navigation, calls, email and streaming still leaves me with charge in the evening. On travel days, when the phone is doing double duty as a hotspot and a boarding pass, it holds up.
The display is the other standout. Text stays readable in direct sunlight, which matters when I'm outdoors, and video looks excellent indoors at night without me touching the brightness.
Camera quality is a real step up. Photos in low light come out clean instead of grainy, and the zoom holds detail well enough that I've stopped carrying anything else.
Day to day, it handles work documents, video calls, streaming and long sessions of music without heat or slowdown. Everything opens instantly and stays open.
It has become the device I rely on for both work and downtime, and it has not given me a reason to look at anything else.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has great features
on August 17, 2026
Posted by: Mike13
[This review was collected as part of a promotion.] I chose this phone because I have always had a galaxy ever since the galaxy 3
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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