Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Average customer rating
4.8
(5,949 Reviews)
Rating breakdown 5,949 reviews
5 Stars
4,914
4 Stars
837
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Customer Rating
3
Google struggles to spell
on June 18, 2026
Posted by: SH4DOW
[This review was collected as part of a promotion.] when i say hey google, and say anything, sometimes it spells it wrong, sometimes it doesn't use proper grammar, periods and commas aren't used when they're supposed to. And when you say comma or period, it will just show the word instead of the actual "." or ",".
Value
3
Response from Samsung USBy R&R Team, June 19, 2026
Hi there SH4DOW, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We know how important the hands free usage of your device is to you every day. We have provided a link to the complete manual to help you with the ways you can use dictation with Galaxy AI. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone Choice
on June 17, 2026
Posted by: MrsMcL
[This review was collected as part of a promotion.] I purchased my Samsung Galaxy S25+ in June of 2025 and I LOVE it! The cameras are absolutely amazing and the Galaxy AI tool makes it so easy to edit and search for things! I honestly wasn't sure I had selected the correct phone for my personal usage, but i was WRONG! I LOVE IT!!
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hi there MrsMcL, we appreciate your feedback on your Samsung Galaxy S25+. We are thrilled to hear that you have found this device to be so perfectly align to your usage needs, and that Galaxy AI has exceeded your expectations when you are seeking information. We have provided a link to the Samsung Support Team to assist you if you have any questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
S25 plus is great
on June 17, 2026
Posted by: Momisgreat
[This review was collected as part of a promotion.] Love this device! Camera is great! Galaxy AI is also easy. I have had no issues using this device for a couple of years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is awesome.
on June 15, 2026
Posted by: Madijohnson
[This review was collected as part of a promotion.] I have had a Samsung Galaxy smartphone and this might be my favorite.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good for gaming. And everyday phone stuff.
on June 15, 2026
Posted by: SteveTheBee
[This review was collected as part of a promotion.] Great phone. First galaxy device. And I won't buy another brand. Bought it for Fortnite and it loads faster and runs better than an Xbox One X. Keeps up with my PS5 Pro.
Galaxy AI makes it very easy to use hands free and convenient.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product quality
on June 15, 2026
Posted by: Gypsyblu
[This review was collected as part of a promotion.] I've been a faithful Galaxy phone user since the debut of the s6 edge+. All of my personal products are made by Samsung and they are of very great quality. My phones are always in good working condition when I upgrade them years later. Typically, I will upgrade for a bigger size and new features. I LOVE the quality of the camera on my phone and more often than not, will use it over my Nikon D3500. The quality and clear resolution of the zoom is also phenomenal. I've used the s9+, s21+, and then the s25+. I also had Samsung earbuds, Samsung TV, Samsung Chromebooks, and Samsung tablet. All of them can be interlinked and used together. The Galaxy AI can be very convenient and useful when you need information, but do not have the time to look it up yourself. Overall Samsung products are very durable quality products and I will never use anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG GALAXY S25+
on June 15, 2026
Posted by: Love4ever93
[This review was collected as part of a promotion.] I absolutely love my galaxy S25+. The amount of storage is perfect for my day to day life, like storeing all of the games, streaming services, and store apps I use. The camera quality, both forward and facing, is really great and the pictures come out crystal clear. Using Galaxy AI is helpful and fun to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but
on June 14, 2026
Posted by: Momodono
[This review was collected as part of a promotion.] Biggest concern is the durabillity of my phone:
-both front and back had cracked even though there was a phone case
-both front and back had cracked even though there was a phone case
-also, the lack of auxillary cord doesn't help in keeping listening versatility and charging availability
-the tech for the sound and screening for calls are truly amazing
-the new features of the Galaxy AI make this smartphone feel incredible. Though I do hope usage of AI gets better regulations and will have less pollution issues in the future, I will sparingly use this feature.
Value
4
Written by a customer while visiting Samsung US