Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Average customer rating
4.8
(5,949 Reviews)
Rating breakdown 5,949 reviews
5 Stars
4,914
4 Stars
837
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Customer Rating
5
Phone Review
on June 19, 2026
Posted by: Whispernow
[This review was collected as part of a promotion.] Great phone & easy to use. Long lasting battery. AI is fun to use with the easy app. Ai is fun to use with photos. I don't have one complaint about this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone but it has a flaw.
on June 18, 2026
Posted by: DonGallagher117NV
[This review was collected as part of a promotion.] My phone absolutely loves to hang up on callers just as fast as my phone is answered. I answer usually within 5 seconds because I usually have it in my hand while I post to different platforms. Yet I answer and I hear the tones as it very quickly hangs up. I have to spend more time calling companies back and say Im returning a call because my phone hung up on you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This products has limitless options!
on June 18, 2026
Posted by: ShearBear
[This review was collected as part of a promotion.] Battery is extremely hot and always overheating, and is cooking my face while on calls.
Galaxy AI Is pretty handy and helpful though I must say!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on June 18, 2026
Posted by: Colombianredneck
[This review was collected as part of a promotion.] Samsung galaxy is hands down the best phone period
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Better memory, same quality
on June 18, 2026
Posted by: JusticeNo2H8
[This review was collected as part of a promotion.] Better cameras and memory. Same reliability. I dont use the Galaxy AI. Battery could improve. Works well with Bluetooth pairings. Glad I got it and for a great price.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm in LOVE with this phone 💙
on June 18, 2026
Posted by: Kia3203
[This review was collected as part of a promotion.] I absolutely love the fact that I purchased this phone. I'm always looking for upgrades on phones that have long-lasting updates coming to them and I did not go wrong choosing the s25+. I've used Galaxy AI on it for multiple different things one being call monitoring from spam calls, another being adding edits to pictures that I want, end of also used it to clean up emails that I'm going to send to different people. When I say I am in love with this phone I definitely mean it because the pictures on this phone are impeccable. I have it in my hand at least 20 to 25 times a day using it for one thing and another and I am not unhappy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Go ahead, order it.
on June 18, 2026
Posted by: Jdilly
[This review was collected as part of a promotion.] You won't regret this one. I've be buying cell phones since the old Motorola bag phones, then the Zack Morris one. This is, hands down, the best device I've ever owned. From day 1, it felt like it already knew me. The galaxy ai is crazy great! It is smarter than me most times, and using it to access things on your phones, hands free, rocks. I use about 70 to 100 gigs a month, streaming movies, playing Spotify, and playing all kinds of games. The battery is best I've had! My grandson has about 70 games downloaded, and it has no effect on anything else. Never slows down. Never bugs out. I don't even know how they can make the s26+ top this. I love everything about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible phone
on June 18, 2026
Posted by: David212
[This review was collected as part of a promotion.] The phone is horrible. The camera quality it garbage. When I make calls the is a delay so the person I'm calling doesn't hear me for 3 seconds.
Really thinking going to an I phone
Really thinking going to an I phone
Value
1
Response from Samsung USBy R&R Team, June 19, 2026
Hi there David212, thank you for sharing your experience of your Samsung Galaxy S25+. We understand how important your phone calls are to you every day, as well as the camera quality. We have provided links to articles to help you troubleshoot the audio, and maximize your experience with the camera of your device. We have also provided a link to the Samsung Support Team to assist you if these experiences continue with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US