Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Average customer rating
4.8
(5,949 Reviews)
Rating breakdown 5,949 reviews
5 Stars
4,914
4 Stars
837
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Customer Rating
5
Samsung Forever User!
on June 25, 2026
Posted by: MrsEchon
[This review was collected as part of a promotion.] I've been a Samsung Galaxy user for years, and the Galaxy S25+ has definitely lived up to my expectations. The phone is fast, reliable, and the display is beautiful, but my favorite addition has been Galaxy AI. I've had so much fun using the AI features—especially creating custom stickers from my photos. The fact that they automatically save to my keyboard makes them incredibly easy to use in messages, and it adds a really personal touch to conversations. Samsung keeps finding ways to make everyday features more fun and useful, and I'm really happy with this upgrade!
Value
5
Response from Samsung USBy R&R Team, June 26, 2026
Hi there MrsEchon, we appreciate your feedback on your Samsung Galaxy S25+. We couldn't be happier to hear that you are finding this device to so wonderfully align to your expectations, and that it has been speedy and reliable for your usage. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung to Date
on June 24, 2026
Posted by: Benefactor
[This review was collected as part of a promotion.] I've owned many Samsung devices over the years. I started with the Note series and when those were just discontinued I moved to Galaxy S devices, from the Ultras and now the Plus. This device is by far my favorite Samsung of all time. It performs well, it doesn't heat up nearly as much as the older devices did. His charges fast, it lasts a long time, the screen resolution is phenomenal and the best I've seen on any device in a while. I also enjoy the exclusive Galaxy AI features and this device offers. This replaced my Galaxy s23 ultra, and although that was a great device too, the AI features this phone has make it substantially better and almost every way. I would probably go with Samsung even if it weren't for this device, but because of this device Samsung has earned me as a customer for life. I also own a Samsung Galaxy watch and Samsung Galaxy buds Pros.
Value
5
Response from Samsung USBy R&R Team, June 24, 2026
Hey Benefactor, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We couldn't be happier to hear that you are finding this to be the best device you've had, and that it feeels like a great upgrade with Galaxy AI and enhanced charging speed. We have provided a link to the Samsung Support Team for your convenience. They can assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This S25+ phone is one of the best
on June 22, 2026
Posted by: Phonebuddy
[This review was collected as part of a promotion.] I use my S25+ for texting, Google searching, gaming, shopping. Practically everything I can think of, I am able to do with my S25+ phone. The display is clear, screen is large and the sound quality is very cool. I listen to podcasts to videoing friends nationally and internationally. Crystal clear video and audio. I watch movies as well as listen to music. It is a walking laptop in my pocket.
Value
5
Response from Samsung USBy R&R Team, June 25, 2026
Hey Phonebuddy, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We are so pleased to hear that you are happy with the amazing features and capabilities of your device, and that it is also pleasing to look at for prolonged periods of time during your streaming. We would love to hear from you again in the future if you ever have questions, or want to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I am a samsung galaxy for life
on June 22, 2026
Posted by: Loveofsamsung
[This review was collected as part of a promotion.] I love this new S25 because I love taking pictures of the moon at night and have always gotten just a yellow dot. Now I can zoom in and get a full picture of the moon. The only thing i wish was able is to get a picture of the night sky without zooming into get just a picture of the moon.. i l9ve taking pictures with my phone. My phone is primarily photos with a few apps. And the normal system updates that come all the time.. I dont have dropped calls or can hear myself when I'm talking to someone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A phone that is at ease
on June 22, 2026
Posted by: ASGALAXYUSER
[This review was collected as part of a promotion.] I love my Samsung Galaxy S25+ Smartphone. It easy to use, navigate and manages everything I need it for. It is my 4th Galaxy and I'll continue to purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
My brand new one glitch
on June 22, 2026
Posted by: NTYRS69
[This review was collected as part of a promotion.] So my brand new S25 plus maybe 2 months old, I started glitching, took it in, they did all kinds of tests confirmed it. Because it was still under that warranty time. They said they were sending me a brand new one. Set me a refurbished one with the same issues.
Value
2
Response from Samsung USBy R&R Team, June 23, 2026
Hi there NYTRS69, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We understand how important the seamless usage of your device is to you every day for a range of tasks, and we would love to help you resolve this experience. We have provided links to a few articles to help you troubleshoot this experience at your convenience. We have also shared links to the Samsung Support Team and your warranty information to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
5
Great on battery
on June 22, 2026
Posted by: Jfive1182
[This review was collected as part of a promotion.] S25 plus is an awesome device great for entertainment great price & the A.I features are very useful and i would definitely recommend it to a friend!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone and the picture quality is great
on June 20, 2026
Posted by: Hatchers
[This review was collected as part of a promotion.] Having this phone and Galaxy AI built into it makes this the best phone ever! I use it for work, gaming and watch TV and the quality is outstanding!
Value
5
Written by a customer while visiting Samsung US