Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Average customer rating
4.8
(5,815 Reviews)
Rating breakdown 5,815 reviews
5 Stars
4,819
4 Stars
821
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Customer Rating
5
Great quality, functionality is outstanding.
on December 5, 2025
Posted by: SoSweetElayne
[This review was collected as part of a promotion.] I feel the Galaxy AI is awesome. Its like having a personal assistant. No one can touch the quality of this Galaxy phone. GREAT JOB.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Issues charging g
on December 5, 2025
Posted by: SharonK
[This review was collected as part of a promotion.] Phone was great for the first couple of months but now it's having charging issues. It says it's fast charging but it's taking 6 to 8 hours to get a full charge on it and it's draining even faster. I will unplug it and 2 hours later I'm at 40% and I haven't even used it. I have tried every Outlet in my house it doesn't change anything.
Value
2
Response from Samsung USBy R&R Team, December 9, 2025
Hi there SharonK, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how disappointing it is when your device is not operating as intended or expected. We have provided links to resources to help you with the charging speed and what chargers are most compatible with your device. We have also provided links to the Samsung Support Team and your warranty information to assist you if this experience continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Galaxy phone or tablet is not staying on or charging
https://www.samsung.com/us/support/troubleshooting/TSG01001407/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Customer Rating
3
This phone needs more notification & sound options
on December 5, 2025
Posted by: giannetti86
[This review was collected as part of a promotion.] This phone does not have good ring tones to choose from at all, they're all too high or light pitched tones. I work around 18 wheeler trucks all day long & can Never hear my when my phone rings nor do I hear when I've received text messages, even with the volume turned all the way up. I also can't set up different tones for the different things I would like notifications to be sent to me for either, I can only set up one notification sound & that's for ALL. Example: I set up a specific notification sound for my incoming text messages & THAT is the same sound I get for ALL of my texts, incoming emails, game notifications as well as any other notifications I have set up
Value
3
Response from Samsung USBy R&R Team, December 9, 2025
Hi Giannetti86, thank you for your feedback on your Samsung Galaxy S25+. We know how important keeping up to date with your phone calls and text message are to you as well as a range of other notifications. We have provided a link to the complete manual for your device to best help you align the settings to your usage preferences. We have also shared a link to the Samsung Support Team if you prefer one-on-one assistance through chat. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but wish there was a better camera.
on December 5, 2025
Posted by: KitKatLA
[This review was collected as part of a promotion.] Love this phone but don't love the camera as much as the s24 ultra. The zoom capabilities aren't as good. Everything else is fantastic.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Superior Android device Galaxy S25+ Ultra
on December 5, 2025
Posted by: Dewey50
[This review was collected as part of a promotion.] Love my Galaxy S25. Very fast processing speed. The Galaxy AI is an awesome added feature. The stylus pen is a great feature for note taking or playing games.
I've had an I-phone for work and hated the thing. I have been purchasing Galaxy products for over 15 years. I also have a Galaxy watch that connects to my phone and it is amazing what these two devices can do together.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really enjoy the phone
on December 5, 2025
Posted by: Robbie4567
[This review was collected as part of a promotion.] The phone is very easy to use and very clear pictures and vidoes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product ana the display is awesome
on December 5, 2025
Posted by: WorthlessWiz
[This review was collected as part of a promotion.] I use this phone for communication because I'm deaf ana use many different apps to make communication between hearing wild ana deaf world bridge together flawlessly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Screen size and battery life
on December 5, 2025
Posted by: AndroidOverIOS
[This review was collected as part of a promotion.] This phone has a great screen size. It's large enough that, with not so good eye sight, I don't have to have it right up in my face, and its not so big that its bulky and inconvenient. I love the battery life the S25+ has. Going through my work day with music makes the day go better. The battery will last through a 10 hour shift with non stop music no problem and still have better than half life to get me through the rest of the day. One thing o would like to see change in future models and programming is the "now brief", not be an automatic open when the screen is unlocked. Maybe change it to where you can select that option "on" instead of having to select it off.
Value
4
Written by a customer while visiting Samsung US