Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Average customer rating
4.8
(5,958 Reviews)
Rating breakdown 5,958 reviews
5 Stars
4,922
4 Stars
838
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Customer Rating
5
The best device in the palm of my hand.
on March 30, 2026
Posted by: GallupingGalaxy
[This review was collected as part of a promotion.] The Samsung Galaxy line is, for my money, the best product around. It has access to every app, it can do absolutely anything with it. The AI within the device is quite impressive as well. Gemini can do anything and everything that it's competitors can do while simultaneously keeping track of your heart rate and can even tap into Samsung health and check that your blood pressure and oxygen levels are within normal parameters. I have used my Samsung device from the coast of California, to the fields in Iowa and then back to the mountains in Utah and it has been the best travel buddy ever. I never get lost and I always have something to ask for advice. I dont know if I could trully manage my life today without Samsung. I have been and will always be a Samsung user. I have tried many many other devices and the only one that is easy and productive for everyday use is the Samsung Galaxy. Im sure Samsung has other great lines and products but, for me, the best and the easiest to learn is Samsung, by far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
overall great phone
on March 30, 2026
Posted by: moose977
[This review was collected as part of a promotion.] Great AI options, amazing camera, overall great phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use with Galaxy AI.
on March 30, 2026
Posted by: Griffindor93
[This review was collected as part of a promotion.] I bought the new Samsung Galaxy 25+ a couple of months ago and since then everything is much easier since it brings Galaxy AI. Another thing that I really like is the camera which for the same reason Galaxy AI can edit my photos as deleting objects that I do not like and with Galaxy AI is busy filling in those spaces.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I hate the double tap and I seem to trigger it alo
on March 30, 2026
Posted by: Tbee815
[This review was collected as part of a promotion.] The device is quality but do not use the AI often.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been a part of my health journey.
on March 30, 2026
Posted by: Happierpath
[This review was collected as part of a promotion.] This is a partial glance at how my Samsung S25+ phone has become sort of my wellness coach, and everyday companion. I started to excercise regularly for health reasons. That is when I discovered the Samsung Health app. There's a variety of excercise activities to choose from. It helps me set, and achieve, my own goals at my own pace. I also like other features on this app, like the Mindfulness section, with it's Mood Check In, Breathing Excercises, and Meditation features. The calendar app allows me to set different appointment, and activity reminders. In addition, I use my phone every day as a valuable tool to connect with family, to find useful information, to check the weather, to keep track of time thoughout the day, and to help me relax when it's my down time. I enjoy watching movies, and listening to music while doing chores, relaxing, or excercising. These are just a few of the ways in which my phone helps me throughout my day, any given day of the week. No matter the day, month, or season, the apps on my Samsung phone are a huge help to me, and my phone has been very reliable. I love my phone. It easily fits my lifestyle. I like how it continues to help me become a better me, a happier me, a healthier me. I certaily recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S25plus Most Disappointing
on March 30, 2026
Posted by: BGrant
[This review was collected as part of a promotion.] Google Messages is really inconvenient to use. Unlike my previously owned Galaxy phones, you cant access your Favorite Contacts, like you can when using the Phone app.
In order the access your Favorite Contacts if you are send a Message, you must click on The Contacts Icon, select you Favorite contact, open it up, then select the Message Icon. OR, you can select the Message Icon, then type in the name or phone number of your Favorite. Google, thank you for making a SIMPLE action so tedious.
AI has made Messages chaotic.
In order the access your Favorite Contacts if you are send a Message, you must click on The Contacts Icon, select you Favorite contact, open it up, then select the Message Icon. OR, you can select the Message Icon, then type in the name or phone number of your Favorite. Google, thank you for making a SIMPLE action so tedious.
AI has made Messages chaotic.
Value
2
Response from Samsung USBy R&R Team, April 6, 2026
Hey BGrant, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We understand how frustrating it can be when you are attempting to adjust to changes that have been made in the software of your device. We have provided a link to the full manual for your device to help you with different message setting options and shortcuts available on your device. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate your being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Clear and sharp photos. Easy navigation
on March 30, 2026
Posted by: Gypsynurse
[This review was collected as part of a promotion.] AI is spot on feature. Great photos. Many great apps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on March 30, 2026
Posted by: KyOpal
[This review was collected as part of a promotion.] This is my 4th galaxy phone, I absolutely love them. Very user friendly and fairly durable, I've accidentally dropped them and havent had any cracked screens (though dont purposefully drop it lol) I have fun with the Gemini feature and have used it to make photos more fun. I'll continue to get galaxy phones
Value
5
Written by a customer while visiting Samsung US