Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Average customer rating
4.8
(5,956 Reviews)
Rating breakdown 5,956 reviews
5 Stars
4,920
4 Stars
838
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Customer Rating
4
Camara works better
on April 13, 2026
Posted by: Tdraym
[This review was collected as part of a promotion.] Phone does many things still trying to figure it all out
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Volume on phone isn't very good. Plus to restart
on April 13, 2026
Posted by: Angel75
[This review was collected as part of a promotion.] Had a Note 9 was one of the best phones I have ever owned. Thought this would be a great phone but I'm extremely unhappy with it
Value
3
Response from Samsung USBy R&R Team, April 16, 2026
Hey there Angel75, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how frustrating it can be when your new device is not meeting your expectations. We have provided links to a few troubleshooting guides to help you with the volume and restarting you mention experiencing with your device. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device, or you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The product has great features
on April 13, 2026
Posted by: Spartan
[This review was collected as part of a promotion.] The s 25+ has a great camera and zoom for anyone willing to use in various media jobs
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Computer in my hands
on April 13, 2026
Posted by: Zeynst
[This review was collected as part of a promotion.] I’ve been really happy with my Galaxy S25+. It honestly feels like I have a computer in my hands. Everything runs fast, smooth, and can handle whatever I need throughout the day. Whether I’m switching between apps or getting work done on the go, it all feels really seamless.
One thing that stands out is how much easier it makes my work. Writing emails and reports is quicker and comes out more polished thanks to Galaxy AI. It helps organize my thoughts, clean things up, and saves me a lot of time. I also like how the Galaxy AI tools can touch up my photos with just a few taps. It may be simple, but it makes a noticeable difference.
I also really enjoy how customizable the phone is. Being able to set it up exactly how I want, from the layout to smaller details, makes using it more fun and personal.
The Modes and Routines feature has been a game changer for me too. I have automations set up for work and home, so my phone automatically adjusts settings depending on where I am. At work, it switches to be less distracting without me having to think about it, which helps me stay focused.
Overall, the Galaxy S25+ just makes everything easier. It’s powerful, easy to use, and fits perfectly into both my work and everyday life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the response time and the feel when you swipe
on April 13, 2026
Posted by: Terristheone
[This review was collected as part of a promotion.] Galaxy AI world great and makes things easy to use. Playing games are great as well as watching movies and shows
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phones I've ever had. Durable
on April 13, 2026
Posted by: Lexistars
[This review was collected as part of a promotion.] I love my galaxy. Ive had a s22+, 23fe and the device i have now s25+. These phones can with stand everything life throws at you. Ive actually ran the phone over with a car and it worked like it was never damaged. I love these phones. I will never own anything else but galaxies. And my galaxy ai helps me everyday with all my tasks. I couldn't live without it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A very exceptional device I just love this Galaxy
on April 13, 2026
Posted by: Loving25
[This review was collected as part of a promotion.] First time dealing with AI didn't know what or how to use AI until I got to experience the new Galaxy s25
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone.
on April 13, 2026
Posted by: McGruff
[This review was collected as part of a promotion.] We specifically got the S25 series because of the emergency satellite feature. Have not had to use it yet. But I am confident that it would work. Beside that the camera is awesome gir not being a dedicated camera.
Value
5
Written by a customer while visiting Samsung US