Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Average customer rating
4.8 out of 5
4.8
(6,760 Reviews)
Open Ratings Snapshot
Rating breakdown 6,760 reviews
5 Stars
5,579
4 Stars
959
3 Stars
140
2 Stars
40
1 Star
42
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Customer Rating
5 out of 5
5
I Chose the S25+ — Best Phone I've Owned
on October 1, 2026
Posted by: Dustin
[This review was collected as part of a promotion.] I chose the Galaxy S25+ as my daily driver, and it has proven to be an outstanding device in every respect. The display is nothing short of stunning — vivid, incredibly sharp, and effortlessly smooth, remaining perfectly visible even in harsh outdoor light. Performance is flawless across the board; everything from everyday tasks to demanding apps runs without a hint of hesitation.
Battery life has been a true highlight. It powers through a full day of heavy use with room to spare, and recharging is impressively fast when I need a quick boost. The camera system is equally impressive, delivering sharp, richly detailed photos in all lighting conditions, with zoom quality that genuinely caught me off guard.
Beyond the specs, what stands out is how polished the entire experience feels. The craftsmanship is premium, the software is intuitive and responsive, and the AI features integrate naturally into daily use instead of feeling forced. I chose this phone with high expectations, and it has met every one of them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is just a great product overall
on October 1, 2026
Posted by: Wizzard41
[This review was collected as part of a promotion.] I chose and been choosing galaxy phones since they was developed. I always thought this product series of phone was the best phone and through the years they just gotten better. So this is my reason I chose galaxy phones series every year new version come out
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is just a great product overall
on October 1, 2026
Posted by: Wizzard41
[This review was collected as part of a promotion.] I chose and been choosing galaxy phones since they was developed. I always thought this product series of phone was the best phone and through the years they just gotten better. So this is my reason I chose galaxy phones series every year new version come out
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone is an adventure!
on October 1, 2026
Posted by: Azure702
[This review was collected as part of a promotion.] I had my old phone for many years. Probably too long. I chose the new Galaxy S25+ because it was sleek looking and similar in functionality to my previous phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good phone but...
on October 1, 2026
Posted by: Stylininwv
[This review was collected as part of a promotion.] This phone is a good phone. It does everything I need to do. But the quality has gone downhill. I've had a case on it. But the back still shattered screen got scratched, even though I only had it 43 days.I don't understand cause i've had absolutely no problem with any other galaxy.S series phone ever.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, October 2, 2026
Hi Stylininwv, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We understand how distressing it is when your device is not meeting your expectations or has been damaged unexpectedly. We have provided a link to the Samsung Support Team to review any and all options to resolve this experience with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The camera is phenomenal
on October 1, 2026
Posted by: SunShine
[This review was collected as part of a promotion.] I use my Samsung for everything! It allows me to stay in control ans knkw were everything is available
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New experience with appropriate model
on October 1, 2026
Posted by: LARider67
[This review was collected as part of a promotion.] I used always get the top model. I chose to evaluate my actual needs & use to pick the model best suited to my needs. Have been far more satisfied with my experience & not getting overwhelmed by options that were unnessesary.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Really Needed an Upgrade
on October 1, 2026
Posted by: Old2New
[This review was collected as part of a promotion.] I really needed an upgrade.
I had an Galaxy S9, so glad I chose to upgrade all the way to S25+ when it came out. I can finally see the screen in the bright sun when I play my games or take pictures. I use the phone to stream, play mobile games, go through email, use it to pay when I forget my money. For me, I use the camera for taking pictures so camera quality is a must. It has taken better pictures at night compared to the S9. The volume is also much louder. I do wish it kept the fingerprint on the back and the leds to notify for texts, but we all have tradeoffs.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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