Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Average customer rating
4.8
(5,808 Reviews)
Rating breakdown 5,808 reviews
5 Stars
4,813
4 Stars
820
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25+ 512GB (Unlocked) - Mint
Customer Rating
5
Great experience
on May 13, 2026
Posted by: Asanti813
[This review was collected as part of a promotion.] First off I was not expecting this kind of quality and features, but I must say that I am very impressed with the camera quality and features, also the processing speed and Galaxy AI is a plus. I like the fact that you have a call screening option, and the keyboard is amazing. Well I could go on with the other great features this phone has, but I will leave with this if you are looking for a quality phone that will not break the bank and is full of features this is the one.
Value
5
Response from Samsung USBy R&R Team, May 14, 2026
Hi there Asanti813, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We are so happy to hear that you are so happy with the quality of your device, and that you are finding the processing power and Galaxy AI such standout features you use every day. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Another great Samsung phone
on May 12, 2026
Posted by: Lurchy22
[This review was collected as part of a promotion.] I have been committed to the Samsung Galaxy lineup going back to before the S20. I used to switch between different brands all the time to try new features for form factors. Once I purchased my first Samsung phone, I was locked in. I love the fact that you know what you're going to get when you purchase the newest device. It will be fast and have all the features available as well as the ones nobody knew about before the launch. The inclusion of Galaxy AI has been another incremental differentiator. I absolutely love my phone and I'm excited to try the next one that comes out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Intelligent and sleek design
on May 11, 2026
Posted by: RickdaPhoneguy
[This review was collected as part of a promotion.] The s25+ has a beautiful sleek design that fits just right both in your hand and in your pocket. It's capability galaxy AI is top notch, perfect for helping me manage my small business. I also use it for down time its screen is incredible for streaming movies and playing games. I both love watching YouTube videos and playing Fortnite on it. Can't wait to get my hands on the next galaxy phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone!
on May 11, 2026
Posted by: DS76inWA
[This review was collected as part of a promotion.] I have owned every iteration of the Galaxy phone and absolutely love them. I still have the original and will always have a Samsung phone. The new Galaxy AI is useful and intuitive and I use it all the time to look up recipes and information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on May 11, 2026
Posted by: HOFPAYNE
[This review was collected as part of a promotion.] This is a great phone I would definitely give this a five-star but the only thing better than this phone is the ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I've always been a huge fan of Samsung products
on May 11, 2026
Posted by: LeenyJC
[This review was collected as part of a promotion.] I use my phone WAY more than I should. This I do know. But, I've found really interesting pages to follow on social media. My phone takes beautiful pictures and the clarity is amazing. I will always be an Android girl!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is def a so far so good experience!
on May 11, 2026
Posted by: JLCOAT
[This review was collected as part of a promotion.] My new S25+ is used mostly for social media, online shopping and learning Galaxy AI. I love it and would most definitely recommend!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Overheats and is a laggy operating system
on May 9, 2026
Posted by: K1ng22
[This review was collected as part of a promotion.] The phone doesn't connect to 5g when I need it too its complicated to use for calling and gives me hard time on repairs
Value
2
Response from Samsung USBy R&R Team, May 11, 2026
Hi K1ng22, thank you for your feedback on your Samsung Galaxy S25+. We completely understand how important your phone is to you every day for a range of daily tasks, and we would love to help you troubleshoot any frustrations you are experiencing. We have provided links to articles to help you with the speed, temperature, and connection of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you through chat if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US