Customer reviews from apc.com
APC - Smart-UPS X, Line Interactive, 2000VA, Rack/tower convertible 2U, 100V-127V, 3x 5-15R+3x 5-20R+1x L5-20R NEMA - Black
Average customer rating
4.9
(10 Reviews)
Rating breakdown 10 reviews
5 Stars
9
4 Stars
1
3 Stars
0
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
9 out of
9)
Customer Reviews for APC - Smart-UPS X, Line Interactive, 2000VA, Rack/tower convertible 2U, 100V-127V, 3x 5-15R+3x 5-20R+1x L5-20R NEMA - Black
Customer Rating
5
Reliable
on October 18, 2024
Posted by: APC4U
from Syracuse NY
[This review was collected as part of a promotion.] Reliable and my choice for rack protection. Like the extended runtime and smart connect port.
Pros: Easy to Perform Maintenance, Ease of Management, Good Value, High Quality, Fast, Good Vendor Support, High Confidence Level in 24/7 Uptime
I would recommend this to a friend!
Written by a customer while visiting apc.com
Customer Rating
5
Solid Quality
on November 10, 2025
Posted by: GruberKT
from Phoenix, Az
[This review was collected as part of a promotion.] I've been installing UPS systems for 8+ years, and this APC Smart-UPS X is my go-to for small to medium setups. The 2U rack/tower convertible design gives you flexibility if your setup changes, and the mix of outlet types (5-15R, 5-20R, and L5-20R NEMA) means you can plug in just about anything without adapters. The SmartSlot is perfect for adding remote monitoring, and the extended runtime actually works - one client stayed online through a 45-minute outage last month. It's a bit heavy, but that's the price of solid build quality. If you need reliable power protection with room to grow, this delivers every time.
Pros: High Quality
Written by a customer while visiting apc.com