Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(28,096 Reviews)
Rating breakdown 28,096 reviews
5 Stars
24,141
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product.
(
1,028 out of
1,191)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
3
Hate the pop ups this phone has not sure from what
on August 10, 2026
Posted by: Frustrated
[This review was collected as part of a promotion.] Love the phone aside from the pop ups I can't figure how or what they came from
Value
3
Response from Samsung USBy R&R Team, August 13, 2026
Hi there, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are pleased with the enhanced capabilities and features of your device. We have provided a link to an article to help you with the pop-ups you mention experiencing with your device and causing interruption to your usage. We have also provided a link to the Samsung Support Team to offer additional assistance anytime you have questions, or if this matter with the pop-ups continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My daughter pays my phone
on August 10, 2026
Posted by: sdj234
[This review was collected as part of a promotion.] I chose to be happy easy. Her son bought her a new phone, so she gave me her older phone. I was happy it was a lot newer than my older phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone
on August 10, 2026
Posted by: ShockedCatZZ
[This review was collected as part of a promotion.] I chose to always get galaxy ultra phone due to the size of the screen and clarity.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This 25 Ultra is awesome!
on August 10, 2026
Posted by: Familyman
[This review was collected as part of a promotion.] I chose to upgrade our phones to the Galaxy S25Ultra because it eas loaded with the newest features and out other phones were getting slow. We both currently have no issues with our phones! We love them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Phone
on August 10, 2026
Posted by: Mimi725
[This review was collected as part of a promotion.] I'll always choose Samsung. My only issue this time was not enough storage 😪
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on August 10, 2026
Posted by: LoveMyGalaxy
[This review was collected as part of a promotion.] When my late husband had a Samsung phone, I liked the brand after helping him set up his phone. I chose my Galaxy S25 Ultra because it has great graphics for games, listening to music, watching videos and excellent reception on calls.
I also chose the S25 Ultra for its easy phone set up and ease of use. I also chose it for the power it has. Once when our internet was out, my granddaughter was able to use the Hotspot to finish a report on her laptop for school all while I continued to use my phone without a single lag of capability.
The Samsung Galaxy S series is definitely a phone I would recommend to friends and family. I would recommend it based on power, ease of use and set up, the graphics and simply being a great phone at a reasonable price.
I also chose the S25 Ultra for its easy phone set up and ease of use. I also chose it for the power it has. Once when our internet was out, my granddaughter was able to use the Hotspot to finish a report on her laptop for school all while I continued to use my phone without a single lag of capability.
The Samsung Galaxy S series is definitely a phone I would recommend to friends and family. I would recommend it based on power, ease of use and set up, the graphics and simply being a great phone at a reasonable price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of the best phones you can buy
on August 10, 2026
Posted by: GalaxyLover2005
[This review was collected as part of a promotion.] I chose to get a samasung galaxy s25 ultra and it was the best decision of my life. The phone is versatile, has an amazing camera, great battery life, and it never tries to lock me oit of its own capabilities. Ive never been happier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra is The Best
on August 10, 2026
Posted by: PrettyMs757
[This review was collected as part of a promotion.] I love my Samsung S25 Ultra! The camera quality is amazing, the screen is beautiful, and the phone is super fast. I especially love the S Pen and all the AI features. The battery lasts a long time, and the phone feels premium and durable. It really feels like Samsung put everything into this phone. 📱❤️
Value
5
Written by a customer while visiting Samsung US