Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8 out of 5
4.8
(30,595 Reviews)
Open Ratings Snapshot
Rating breakdown 30,595 reviews
5 Stars
26,190
4 Stars
3,460
3 Stars
589
2 Stars
169
1 Star
187
86%of customers recommend this product. 
(
1,138 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
4 out of 5
4
No video camera
on February 11, 2025
Posted by: Madrican82nd
[This review was collected as part of a promotion.] I was under the impression that I would have a video camera for video calls. For whatever reason I do not have that feature. Is their a reason that I do not have that feature? Is there a way that I can get that feature?
TY
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than the s24 ultra
on February 11, 2025
Posted by: Thesurest
[This review was collected as part of a promotion.] Yes I miss the bt spen BUT! This phone makes up for it by taking everything the 24 ultra was good at and refining it . The look the feel the speed the color the features. No one can say that it isn't top teir!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features on the s25 ultra
on February 11, 2025
Posted by: B24lay
[This review was collected as part of a promotion.] Crystal clear picture! Smooth design. Love the brief button on the screen..don't like that it doesn't have the blue tooth pen. And I thought the screen would be a little bigger. But the overall design and functions are amazing! It has seamless apps and absolutely love the auto eraser
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the new OS
on February 11, 2025
Posted by: GMoney
[This review was collected as part of a promotion.] The new OS is responsive with great functionality. Love the true display colors versus my S23 Ulrta. The phone responsed very quickly and the layout is more efficient.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Like the new design and AI
on February 11, 2025
Posted by: Rockhan8
[This review was collected as part of a promotion.] Upgrading from S23 Ultra, I like the new boxy design, AI capabilities and camera updates.
But I'm still learning to adapt to the missing bluetooth S Pen :(
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Stunning look with great AI features
on February 11, 2025
Posted by: Galaxyforever
[This review was collected as part of a promotion.] Now brief is very smart and very helpful. One of the most smart galaxy phone I owned. The AI is the most advanced in the market now. Really enjoying s25 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've had
on February 11, 2025
Posted by: RatKing
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is easily one of the best flagship phones out right now. Samsung really nailed it with this one—crazy fast performance, a stunning display, and a camera system that feels like it's from the future. The new AI-powered features actually feel useful, not just gimmicks, and battery life is solid, lasting a full day without breaking a sweat.
The camera upgrades are especially impressive—the zoom is sharper, low-light shots look incredible, and the video stabilization is top-tier. The display is as beautiful as ever, super bright and smooth at 120Hz.
And the Audio Eraser is crazy cool, one of the best new features of this phone. Love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S25 ultra's display clarity and cam
on February 11, 2025
Posted by: NIKmalb19
[This review was collected as part of a promotion.] Now Brief has been one of the important features that I am using each and everyday with news and sports. It shows me the score without even unlocking the phone and while I am working it helps me to focus and I get a sneak peek. Another feature from My Galaxy s25 ultra that I love is Galaxy AI. It helps me to find stuff in settings very very easily. I just have to type what i am looking for and it takes me there without any issues and it is extremely helpful. AI features are key to this version of S25 ultra and I cant stop talking about the display and camera. It takes wonderful out of this world photos which are much much better than Iphones and display is definitely the best in business.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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