Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(28,095 Reviews)
Rating breakdown 28,095 reviews
5 Stars
24,140
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product.
(
1,028 out of
1,191)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
4
This Samsung phone
on August 10, 2026
Posted by: Crazy4myphone
[This review was collected as part of a promotion.] I chose the Samsung S25 ultra for its ease of use and operation is so simple and self explanatory. The quality of the camera is awesome, and it has so many different features I am still finding new options for writing, picture framing and the use of the attached pen. The phones calling quality and sound are crisp and clear. The only issue is that I have to restart it often because it freezes. Overall it is was a good price for a great cellphone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite!
on August 10, 2026
Posted by: battleroyale2211
[This review was collected as part of a promotion.] I chose The Samsung Galaxy S25 Ultra because it is honestly one of the best smartphones I’ve ever used. From the premium design to the amazing display and powerful performance, it feels like a true flagship phone.
The camera quality is one of my favorite features. Photos are sharp, detailed, and full of vibrant colors, especially in good lighting. The zoom is also impressive, and the camera performs surprisingly well at night. Whether I’m taking pictures of people, scenery, concerts, or everyday moments, the S25 Ultra consistently delivers great results.
The camera quality is one of my favorite features. Photos are sharp, detailed, and full of vibrant colors, especially in good lighting. The zoom is also impressive, and the camera performs surprisingly well at night. Whether I’m taking pictures of people, scenery, concerts, or everyday moments, the S25 Ultra consistently delivers great results.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S-25 Ultra - great phone
on August 10, 2026
Posted by: Poolguy
[This review was collected as part of a promotion.] I've been using my S-25 Ultra for over a year at this point. When the S-26 models cane out I didn't see dramatic enough changes to switch. I find battery life more than satisfactory, display is wonderful, photography is great. I utilize media viewing extensively and find the performance is superb.
Along with all the great features and performance & features there have am some annoying glitches. I'm not positive but might attribute these issues with the regular updates but may also be program "clutter" that seems to accumulate with rebuked use. An example; with a regular, priorty contact I stopped receiving audio notifications, so missed messages that required immediate response. My phone, though set up, was not doing backups. Galaxy Watch Ultra was not backing up. Though originating with the phone, these problems may likely be software related, BUT the software is Samsung built and used in my Galaxy phone. Hardware and software HAVE to work flawlessly for the phone to receive top ratings.
Nothing keeps me from upgrading to a new samsung Galaxy when the time is right!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
First Ultra Device
on August 10, 2026
Posted by: ElctrcPep
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra originally as a replacement phone for my wife, but later wanted a different Samsung phone instead. I ended up taking the device and became absolutely happy with the Camera features, note taking features with the S-Pen, durability of the phone itself. I plan to have this phone for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Super Phone. Love it so much.
on August 10, 2026
Posted by: LoveSamsung007
[This review was collected as part of a promotion.] This is my first Samsung phone. I have been using Samsung TVs, Monitors, Tablet and Refrigerator for over 7 years now. So glad that I chose to own a Samsung phone. S25 Ultra is by far the best phone I have owned. My house now looks like a mini-showroom outlet for samsung lol. Next up is the Samsung watch, may be around Thanksgiving this year. Let's goooo.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I chose the S25 Ultra and it delivers every day
on August 10, 2026
Posted by: Zozokha
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra after years of bouncing between phones, and it's the first one that's actually kept up with how I use my devices daily. The camera is the standout for me — I use it constantly for quick reference shots and detailed close-ups, and the zoom holds up way better than I expected in low light. Battery life gets me through a full workday plus evening use without hunting for a charger, which matters since I'm on my phone constantly for work communication and scheduling.
The S Pen is genuinely useful, not just a gimmick — I use it for quick notes and marking up documents on the go.
Performance is smooth even with a dozen apps running at once, and the display makes streaming and reading way more enjoyable than my last phone.
For work, gaming, and everyday life, this has been the most reliable device I've owned. I chose the S25 Ultra for the camera and specs, and it's exceeded what I expected across the board.
The S Pen is genuinely useful, not just a gimmick — I use it for quick notes and marking up documents on the go.
Performance is smooth even with a dozen apps running at once, and the display makes streaming and reading way more enjoyable than my last phone.
For work, gaming, and everyday life, this has been the most reliable device I've owned. I chose the S25 Ultra for the camera and specs, and it's exceeded what I expected across the board.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's good.
on August 10, 2026
Posted by: BaconPhone
[This review was collected as part of a promotion.] So good I feel no need to upgrade ever again. Great software great handset design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Simple and Powerful
on August 10, 2026
Posted by: Loading
[This review was collected as part of a promotion.] I chose this phone because of the flexibility and compatibility. It allows me to customize things creating a personalized feel. The option to be able to dive into intricate details within the settings or apps that I use is of paramount importance.
Value
5
Written by a customer while visiting Samsung US