Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(28,095 Reviews)
Rating breakdown 28,095 reviews
5 Stars
24,140
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product.
(
1,028 out of
1,191)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
4
Good, but not perfect!
on August 10, 2026
Posted by: Fuelguy73
[This review was collected as part of a promotion.] I chose the S25 Ultra for its speed, battery, and screen, but the camera disappoints. Daylight shots look okay, low light gets noisy and lots of light glare. Great phone otherwise, just not the camera champ I hoped for.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing features.
on August 10, 2026
Posted by: Peanutty
[This review was collected as part of a promotion.] This phone is the best phone ever. I chose the Samsung galaxy S25 ultra for the long battery life and the amazing camera quality. I will always choose Samsung. Samsung for everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra
on August 10, 2026
Posted by: PZTProductions
[This review was collected as part of a promotion.] Quailty is great but one think i do say really needs to be updated would be the charging port very sensitive to a point if keeps on triggering the moisture sensor. Then have to wait an entire day for the error code to clear.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'm a strictly Samsung user. I love it!
on August 10, 2026
Posted by: Crofhp80
[This review was collected as part of a promotion.] I chose this phone for the same reason I chose the other 5 I've had. I love the features and functionality, Ive never even thought about picking a different brand. I absolutely love my Samsung phone, watch, ear buds and TVs. Im loyal and will continue to be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
S25ultraphone
on August 10, 2026
Posted by: Dadss25ultra
[This review was collected as part of a promotion.] I chose the s25 ultra from a note. And it is a downgrade in alot of ways. I hate this phone
Value
2
Response from Samsung USBy R&R Team, August 13, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand upgrading to a new device can come with a learning curve that causes frustration as you customize your device, and discover the changes from your previous. Without knowing the details of your experience, and what features are causing frustration, we have provided links to the complete manual and the Samsung Support Team to help you customize your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
MY GALAXY
on August 10, 2026
Posted by: Misslynn1972
[This review was collected as part of a promotion.] I Love my phone. The only issue is every month they want to update the phone. But every thing else i love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I CHOOSE SAMSUNG BECAUSE
on August 10, 2026
Posted by: Brandon
[This review was collected as part of a promotion.] Its the best you can get! I love everything about my S25 ultra. The cameras are incredible its super fast and has some serious processing power for games I play. High quality and just an amazing phone, i will always chose Samsung from here on out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I have EVER owned.
on August 10, 2026
Posted by: HotMolasses
[This review was collected as part of a promotion.] I choose this phone because of its incredible battery life that easily gets me through my night shifts, the raw processing power to handle heavy mobile gaming like Ark: Survival Ascended during downtime, and the top-tier camera capabilities I use to capture my fishing trips.
Value
5
Written by a customer while visiting Samsung US