Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(26,970 Reviews)
Rating breakdown 26,970 reviews
5 Stars
23,166
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
This product is made for a tech savy person
on July 23, 2025
Posted by: Princess
[This review was collected as part of a promotion.] Galaxy S25 Ultra: Built for the Tech-Savvy
The Galaxy S25 Ultra is a powerhouse designed for tech enthusiasts. It features the Snapdragon 8 Elite chip and is packed with AI-driven tools, making it perfect for those who love pushing their device to the limit.
With Gemini AI built-in, you can perform cross-app tasks with a single voice prompt, get real-time assistance through your camera, and even summarize YouTube videos or documents instantly. It works seamlessly with Google apps and Samsung Notes, letting you schedule, compose, and manage tasks effortlessly.
The phone also includes Galaxy AI features like:
Live Translate & Call Transcript (20+ languages)
AI Text & Writing Tools across any app
Generative Photo Editing and Sketch-to-Image
AI-enhanced Search and ProScaler for image upscaling
Audio Eraser to clean up video sound
It comes with 7 years of software updates, Knox Vault security, and on-device AI processing to protect your data.
For anyone who wants an intelligent phone that works like a personal assistant, the S25 Ultra is the ultimate smart companion.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another Stellar Product from Samsung
on July 22, 2025
Posted by: SuzkaCA
[This review was collected as part of a promotion.] Samsung products consistently provide superior quality, excellent functionality, and overall value. Like many folks I spend probably too many hours daily enjoying the large screen for shopping, messaging, gaming, streaming, calculating, taking photos and videos, reading, and sometimes even calling! This is my third Samsung phone; why would I choose any other? I look forward to many years with this phone, as it may take me just that long to learn all the great features contained in this marvelous device! Another home run for Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra** is seriously impressive
on July 22, 2025
Posted by: Mcas112
[This review was collected as part of a promotion.] The **Samsung Galaxy S25 Ultra** is seriously impressive. I’ve been using it for a little while now, and it’s hands down one of the best phones I’ve had. The thing that stands out to me most is the **Galaxy AI** feature. It’s kind of like the phone just *gets* you. It learns your habits and helps optimize everything — from battery life to performance — without you even noticing. Whether I’m gaming, scrolling social media, or just watching videos, the phone always runs smooth, and it lasts longer throughout the day than I expected.
The **camera** is next-level too. The 200MP sensor sounds like overkill at first, but when you start snapping photos, you realize how much detail it captures. Even in low light, the pictures come out looking amazing, and the AI helps sharpen them up even more, so you don’t need to fiddle with settings. Honestly, I don’t have the best photography skills, but this camera makes me look like a pro.
Performance-wise, this phone doesn’t lag. The screen is super smooth, with a 120Hz refresh rate, so scrolling feels fluid and natural. It’s perfect for gaming or watching high-quality videos. You can really tell they’ve put a lot of thought into making everything feel seamless.
The **battery life** is another big plus. I’ve had phones before that start dying by mid-afternoon, but the Galaxy S25 Ultra lasts all day no problem. And if I do need to charge, it’s pretty quick.
Overall, the **design** is sleek and premium. It’s got that futuristic vibe without
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 22, 2025
Posted by: Melagirl
[This review was collected as part of a promotion.] Love this phone it has so many ways to keep me on track and the AI is more intuitive than I expected and really fun to draw with the assit mode
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 22, 2025
Posted by: Vira81
[This review was collected as part of a promotion.] Great phone to use love the camera. Love the color and screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great in feature
on July 22, 2025
Posted by: Luffy23
[This review was collected as part of a promotion.] It's impressive how the device showcases a sleek design with its smooth surface. The camera system appears to capture images with remarkable clarity and detail. Furthermore, the display provides vibrant colors and an immersive viewing experience. Additionally, the performance seems to be exceptionally fast and responsive for various tasks. Overall, the device appears to be a strong contender in the current market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
One Thing from Being the Best Phone I've Ever Used
on July 22, 2025
Posted by: Goozer84
[This review was collected as part of a promotion.] When I say one thing away from being the best phone I've ever used I truly mean that. My Galaxy S25 Ultra allows me to seamlessly switch between my Google assistant and Galaxy AI for whatever reason I need to use either or for. I watch a lot of YouTube videos and videos online and talk on it quite a bit. It also has the most memory on a phone that I've ever had that I will never come close to using up which is great. I'd say I'm a pretty avid user and that the battery lasts a good while so I have no complaints there. It's definitely the fastest phone I've ever had and they finally got the size right and the shape right if it's good in the hand and it doesn't weigh down my pocket when I'm not using it. The S25 Ultra is also very customizable you can dang near do anything you want to with whatever screen, ringtones, colors etc. Getting back to the one thing I mentioned at the beginning and that is occasionally I mean sparingly it's probably happened three or four times or four or five times maybe since I've had the phone which I got when it come out I pre-ordered it and that one thing is in the upper left of the phone it gets warm sometimes don't know what causes it or why it does it but that's the one thing. I fix it by shutting my phone off for a minute or so and it seems to fix it every time not sure what it is but that's the only thing that I really have a problem with with this phone
Value
4
Response from Samsung USBy R&R Team, July 23, 2025
Hi there Goozer84, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are so pleased with the amazing capabilities and features of your device. We have provided a link to an article to help you with the temperature of your device. We have also shared a link to the Samsung Support Team if this experience continues, or you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Very happy I switched back
on July 22, 2025
Posted by: Stephanie
[This review was collected as part of a promotion.] I had an older version of the Note a few years ago and had to switch when I changed carriers to a regular Galaxy device. I missed the pen functionality so when it was time to upgrade, I went back to the ultra. I am slightly disappointed in a few feature changes in the s pen but overall I still prefer the ultra over the regular Galaxy.
Value
4
Written by a customer while visiting Samsung US