Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(26,972 Reviews)
Rating breakdown 26,972 reviews
5 Stars
23,168
4 Stars
2,987
3 Stars
513
2 Stars
144
1 Star
160
86%of customers recommend this product.
(
1,028 out of
1,189)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
All around extraordinary
on July 28, 2025
Posted by: Tectopfav1
[This review was collected as part of a promotion.] I love the size and that I still have stylus. Camera operation and clarity is amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Short battery life
on July 28, 2025
Posted by: JOE90s
[This review was collected as part of a promotion.] Overall Good device, but battery life is not the best.
Value
3
Response from Samsung USBy R&R Team, July 28, 2025
Hi there JOE90s, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the usage and features of your device. We have provided links to articles to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Another great step forward
on July 28, 2025
Posted by: Grumpy79
[This review was collected as part of a promotion.] This newest model has been a great addition to my daily life. There are so many tools and functions have yet to fully explore. I can only imagine what people are doing with the device. My only real concern is where we go with Galaxy AI and AI in general without developing safeguards.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very nice phone
on July 28, 2025
Posted by: Beardy4170
[This review was collected as part of a promotion.] The S25 Ultra continues to show why it's the flagship model for Samsung, with its smooth user interface and the ever useful Galaxy AI. The cameras are outstanding, blowing the competition out of the water with its clarity and ability to focus at extreme distances. Processing speed is fast as ever handling Video, Games and work related apps with ease. The screen is vibrant and easy to view with minimal eye fatigue. The ease of access with the UI is fantastic. This model, similar to the ones before it, excels at what it does making it a great piece of equipment
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the camera on this phone
on July 28, 2025
Posted by: Msladyperk
[This review was collected as part of a promotion.] I love how easy this phone is to navigate. I'm older so I don't really want to have to take a class to be able to use my phone. I love the camera on here, I don't take many pictures of myself but I love sunsets and sunrises and the camera is perfect for THAT. I wish my phone didn't overheat so quickly, otherwise I would've gladly given 5 stars.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on July 28, 2025
Posted by: Redman1983
[This review was collected as part of a promotion.] This phone has been the most amazing experience I've had with an electronic. AI has been very helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerful phone yet
on July 28, 2025
Posted by: Geogal
[This review was collected as part of a promotion.] This phone and camera is like have a mini laptop in your hands. Very powerful and the camera features are out of this world. Highly recommended
The galaxy AI is very helpful also
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone and Camera I have ever had
on July 28, 2025
Posted by: BigGlockMcGaw
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is everything you'd expect from Samsung's flagship — and more. Packed with cutting-edge tech and refinements in nearly every area, the S25 Ultra feels like the culmination of years of innovation.
Design & Display
Samsung sticks with its sleek, squared-off design, but it’s thinner and lighter than the S24 Ultra. The 6.9-inch AMOLED display is a dream — vibrant, super bright (even in direct sunlight), and buttery smooth with its adaptive 1–144Hz refresh rate. Bezels are practically gone, and the under-display camera is finally good enough to forget it's even there.
Samsung sticks with its sleek, squared-off design, but it’s thinner and lighter than the S24 Ultra. The 6.9-inch AMOLED display is a dream — vibrant, super bright (even in direct sunlight), and buttery smooth with its adaptive 1–144Hz refresh rate. Bezels are practically gone, and the under-display camera is finally good enough to forget it's even there.
Performance
Powered by the Snapdragon 8 Gen 4 (or Exynos 2500, depending on your region), the Galaxy S25 Ultra handles everything — gaming, multitasking, and AI features — without breaking a sweat. The new Galaxy AI suite runs faster and smoother, with real-time translation, image generation, and smart summaries now feeling seamless.
Powered by the Snapdragon 8 Gen 4 (or Exynos 2500, depending on your region), the Galaxy S25 Ultra handles everything — gaming, multitasking, and AI features — without breaking a sweat. The new Galaxy AI suite runs faster and smoother, with real-time translation, image generation, and smart summaries now feeling seamless.
Camera
Samsung pushes the limits again with a quad-camera system: 200MP main, dual telephoto (5x and 10x optical zoom), and a much-improved ultra-wide. Low-light photography sees a major leap, and zoomed shots are sharper and more detailed than ever. AI-based enhancements are finally subtle instead of overly aggressive.
Samsung pushes the limits again with a quad-camera system: 200MP main, dual telephoto (5x and 10x optical zoom), and a much-improved ultra-wide. Low-light photography sees a major leap, and zoomed shots are sharper and more detailed than ever. AI-based enhancements are finally subtle instead of overly aggressive.
Battery & Charging
The 5,500mAh battery is a beast — comfortably lasting over a day and a half. Fast charging hits 65W wired and 40W wireless, which means you're back to 100% in under 40 minutes.
The 5,500mAh battery is a beast — comfortably lasting over a day and a half. Fast charging hits 65W wired and 40W wireless, which means you're back to 100% in under 40 minutes.
Extras
The S Pen is still here and better
The S Pen is still here and better
Value
5
Written by a customer while visiting Samsung US