Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
Best phone ever!
on July 28, 2025
Posted by: AppleJ
[This review was collected as part of a promotion.] This phone is the most customizable phone I've ever had! I just recently switched to Samsung, and I'm incredibly glad I did! The battery life is insanely good! The Galaxy AI feature is convenient; it's similar to searching things on the web, but it's 10x faster. It's also more specific. I'm in love!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 28, 2025
Posted by: Robjokers12
[This review was collected as part of a promotion.] Galaxy AI is the absolute best tool. Would strongly recommend this to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super fast! Love it!
on July 28, 2025
Posted by: CrystalJS
[This review was collected as part of a promotion.] I love my S25 ultra. Its super fast and has tons of great features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the cameras allot
on July 28, 2025
Posted by: Honda02
[This review was collected as part of a promotion.] Galaxy Al is really useful and helpful the camera is a bonus and takes amazing pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic incorporation of AI.
on July 28, 2025
Posted by: TeamGalaxy4evr
[This review was collected as part of a promotion.] I was a bit weary about getting a phone with AI advertised as one of its key points, but I do have to say that I am pleasantly surprised.
The Galaxy S25 Ultra does exactly what its supposed to, and then some with AI. I really like that the AI element isn't forced or pushed upon you and its really your choice on whether or not you want to use it.
Another nice point on it is that you ha e the option to switch the assistant back over to Google Assistant, if so preferred.
Otherwise, the phone itself feels good in the hand; I really like the matte finish of the back of the device. I knd of miss the rounded edges of the glass of the screen, but that makes it a lot cheaper to replace if there's a mishap (knock on wood).
A good weight to it, it feels way lighter than my previous Galaxy phone.
I do really miss the functionality of the S-Pen, but I never really got to play with it that much because I lost the S-Pen from my S23 a very long time ago, so its not that big of a deal for me.
The Galaxy S25 Ultra does exactly what its supposed to, and then some with AI. I really like that the AI element isn't forced or pushed upon you and its really your choice on whether or not you want to use it.
Another nice point on it is that you ha e the option to switch the assistant back over to Google Assistant, if so preferred.
Otherwise, the phone itself feels good in the hand; I really like the matte finish of the back of the device. I knd of miss the rounded edges of the glass of the screen, but that makes it a lot cheaper to replace if there's a mishap (knock on wood).
A good weight to it, it feels way lighter than my previous Galaxy phone.
I do really miss the functionality of the S-Pen, but I never really got to play with it that much because I lost the S-Pen from my S23 a very long time ago, so its not that big of a deal for me.
For me, a 10/10, no notes!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've owned from Samsung
on July 28, 2025
Posted by: Samsunglvr
[This review was collected as part of a promotion.] The Galaxy AI features on this device are life-changing. If Samsung ever got a phone right, the 25 ultra is it! I love this thing. Usually I'd consider getting the new fold when it ever came out in previous years regardless of what phone I had, but not this year. I love the enhancements and photo quality of this device!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Supercalifragilisticexpeellidocious
on July 28, 2025
Posted by: Goldylocks20111
[This review was collected as part of a promotion.] I love this phone! It amazes me every day, I find out something new that it does. I will always buy this brand and model again if mine broke. I especially love interacting with the new Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Device
on July 28, 2025
Posted by: Loemortgage
[This review was collected as part of a promotion.] As always, Samsung did not disappoint. The Galaxy S25 Ultra with Galaxy AI is a definite plus! This device is super fast for multitasking. The picture quality is unmatched.
Value
5
Written by a customer while visiting Samsung US