Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8 out of 5
4.8
(28,095 Reviews)
Open Ratings Snapshot
Rating breakdown 28,095 reviews
5 Stars
24,140
4 Stars
3,120
3 Stars
527
2 Stars
147
1 Star
161
86%of customers recommend this product. 
(
1,028 out of 1,191
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5 out of 5
5
The dependable and user friendl.Samsung galaxy S25
on August 14, 2026
Posted by: Coxxy77
[This review was collected as part of a promotion.] I chose the Samsung S25 ultra because they are known to be user friendly... It is probably my 6 or seventh Galaxy phone, and I've never been disappointed. This is by far the best one as of yet.
It is just like most of the Samsung phones dependable and with multiple new functions...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent daily driver
on August 14, 2026
Posted by: Dopple
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra balances powerful hardware refinements with deep software integration.
​The Highlights
​Ergonomics & Display: Flat sides, slightly rounded corners, and reduced weight make the massive 6.9-inch Dynamic AMOLED screen much easier to handle. The anti-reflective coating handles direct sunlight exceptionally well.
​Performance: Driven by the Snapdragon 8 Elite for Galaxy, peak speeds and on-device AI tasks are exceptionally fast.
​Camera System: The primary 200 MP camera and new 50 MP ultra-wide lens deliver incredible detail, while the 3x and 5x telephotos maintain sharp zoom capability.
​Software: One UI 7 brings refined Galaxy AI tools, including Now Brief and seamless Gemini integration.
​The Trade-Offs
​S Pen Downgrade: The built-in S Pen loses Bluetooth connectivity, removing air gestures and remote camera controls.
​Charging: Fast charging remains capped at 45W with no native magnetic Qi2 alignment without a case.
​Verdict
​It is one of the most complete Android flagships available, offering top-tier processing power and display tech, though the S Pen changes and familiar charging speeds leave room for minor complaints.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Has a phenomenal cámara
on August 14, 2026
Posted by: Kat2424
[This review was collected as part of a promotion.] Has a phenomenal camera, the bedt one ive had so far. But i will say the screen broke and it was very expensive to fix. Screen was too easily broken and too expensive to fix and so i got stuck with an expensive phone phone i wouldnt fix.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
NOT USER FRIENDLY, DUMB PHONE, RIDDELLED WITH PROB
on August 14, 2026
Posted by: Donewithsamsung
Expertise:Expert
Samsung may think they are putting more technology in these phones, but they are just making them STUPID. Every new generation is worse, less use friendly, AND RIDDELLED WITH GLITCHES AND ISSUES. DUMB STUPID "SMART"PHONE CAN'T EVEN MAKE THE SCREEN BRIGHTER, BC OF SYSTEM OVERRIDES STRAIGHT GLITCHES. SAMSUNG S 22 IS TRASH AND THIS S25 IS EVEN WORSE !
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S25 Ultra
on August 14, 2026
Posted by: Avalon234
[This review was collected as part of a promotion.] An absolute game changer phone! This phone is perfect for any task weather it be gaming or everyday usage. Hasent slowed down after 1 year of heavy use on bit. I choose samsung everytime!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product fast processors and runs like a champ
on August 14, 2026
Posted by: Howie4293
[This review was collected as part of a promotion.] I chose s 25 ultra because it was thee best phone to have runs good battery last forever I have never had an issue with this phone since I gotten it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung for life!
on August 13, 2026
Posted by: Samsung4Life
[This review was collected as part of a promotion.] I chose to stick with Samsung electronics many many years ago! Nothing and no one can change my mind!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good
on August 13, 2026
Posted by: Vipervlad
[This review was collected as part of a promotion.] I never had and issue with my phone, and I use it all day long and never get any difficult or problem
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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