Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8 out of 5
4.8
(28,504 Reviews)
Open Ratings Snapshot
Rating breakdown 28,504 reviews
5 Stars
24,476
4 Stars
3,181
3 Stars
537
2 Stars
148
1 Star
162
86%of customers recommend this product. 
(
1,028 out of 1,191
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5 out of 5
5
Two Features Missing
on July 7, 2026
Posted by: NillaCat
[This review was collected as part of a promotion.] Samsung's Galaxy S25 Ultra has a plethora of useful features, ranging from user-friendly options to the Galaxy AI suite of solutions. This phone has, or can access, almost any resource one may need on a daily basis, except for two that I find very useful. One of those being an IR remote emitter. I would love to be able to use my phone as a universal remote to the devices which require the IR function. The other would be an SD card slot that would enable me to free up storage on my phone by uploading my vast library of photo, video, and audio files. I am aware that I could use a flash drive, external SSD, cloud services, or computer connection to do this, but I find that would be another "something to have to keep up with," which I already have enough of. Cloud services run the risk of file corruption, hacking, security breaches, etc. All in all, I highly recommend the Galaxy S25 Ultra to anyone who is at least a slightly power-user.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and speed
on July 7, 2026
Posted by: Moot61
[This review was collected as part of a promotion.] Recently got a samsung s25 ultra, my last samsung was a S22+. I love all the upgrades this has. The size is great. The new Galaxy AI feature is really awesome and look forward to using this tool. I cant say enough about the camera features that are on this phone!! I have had Samsung phones for the longest and I am looking forward to this one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Unbelievable Speed and Night Camera Performance
on July 7, 2026
Posted by: Itsatnight75
[This review was collected as part of a promotion.] ​The Galaxy S25 Ultra is easily the fastest phone I have ever owned, outperforming even the newest releases from competing brands. The performance jump is noticeable in daily use and multitasking. What really blows me away is the camera system. Upgrading to the 100x zoom feels like a massive leap forward from older 50x setups, and the clarity you get is incredible. Night photography is equally stunning. The low-light performance lets me clearly capture details in the dark with the night sky as a perfect backdrop. Combined with the smart features powered by Galaxy AI, this phone delivers an amazing experience. I am already excited to see what the next generation brings.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for a great price
on July 6, 2026
Posted by: Jangnano
[This review was collected as part of a promotion.] I use my phone mainly for communicating with friends and family and gaming. I please puzzle games and a hunting game. The games load day and play at super high resolution. They look great and no lag. Galaxy ai keeps me going and answers all my questions along the way. I just bought a navigation update for my Honda pilot... Couldn't find the navigation DVD and Galaxy ai helped me locate it. The screen is big and bright and the camera takes beautiful high quality photos and videos. I highly recommend this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid Upgrade
on July 6, 2026
Posted by: MoMo13
[This review was collected as part of a promotion.] I upgraded to the S25 Ultra from the S23 FE and it's been great so far. The most notable difference is in the memory and wireless connections. I rarely deal with lag despite often having around 200 apps installed. The wireless switching on this device is quick and often seamless. I would recommend this product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my S25 Ultra
on July 6, 2026
Posted by: Davo77ShakenBake
[This review was collected as part of a promotion.] I use my S25 ultra for gaming and work. I use the Galaxy AI on a daily basis . Its an essential part of my life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
25 ultra Galaxy is the way to go. Fantastic!
on July 5, 2026
Posted by: SamSam
[This review was collected as part of a promotion.] The 25 ultra offers a truly premium experience with its advanced features. The integration of Galaxy AI enhances usability in remarkable ways. We find it particularly useful for enjoying seamless show streaming. Its capabilities make entertainment more immersive and convenient than ever before. I am very pleased with the performance and the smart functionalities it provides!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Have switch to Galaxy and never look back since.
on July 4, 2026
Posted by: BuleFalcon
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra delivers top-tier performance, a stunning display, outstanding cameras, and excellent battery life. The S Pen remains a standout feature for productivity, while Galaxy AI adds useful everyday tools. It's expensive, but if you want one of the best Android phone i had , the S25 Ultra is a premium choice that's built to impress.
My favorite is the s pen it writes naturally, making note-taking, sketching, document editing, and precise photo editing much easier than using a finger. It's perfect for signing PDFs, highlighting text, and navigating with accuracy. While it sucks no longer includes Bluetooth remote features (that i will miss) i just can't have phone without it. Also Galaxy AI is honestly one of the features I use more than would have thought. At first I thought it was just another marketing gimmick, but it's actually pretty helpful. I use it to clean up pictures, summarize long notes, rewrite messages when I can't find the right words, and search for things on my phone without digging through a bunch of menus. It's one of those features you don't think you need until you have it, and now I'd definitely miss it if it was gone. In conclusion I have used Galaxy phones for about six years and in next month going to upgrade to the 26 ultra and I don't see myself switching to a different brand in near or far future.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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