Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8 out of 5
4.8
(27,228 Reviews)
Open Ratings Snapshot
Rating breakdown 27,228 reviews
5 Stars
23,342
4 Stars
3,017
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5 out of 5
5
Recommended
on August 13, 2025
Posted by: Perry
from Brooklyn, NY
Expertise:Intermediate
Verified Purchase:Yes
Battery efficiency is amazing, a charge can last me 24 hours, smooth and very worth
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It has great features but thr screen feels small.
on August 13, 2025
Posted by: Nianova
[This review was collected as part of a promotion.] Overall I am happy with this device. It's only been a day so far so I'm still going through and learning all the features. But I did realize the screen feels smaller than the s22 ultra which was my last device. It's sort of been something that put me a little off.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamAugust 13, 2025
Hi there Nianova, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand the changes from the sharper edge corners to the more rounded can make the device feel a little smaller, however the Samsung Galaxy S22 Ultra had a 6.8 inch display size while the new Samsung Galaxy S25 Ultra has a 6.9 inch display size. We have provided a link to the Samsung Support Team for your convenience, if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Hands down best phone on the market!
on August 13, 2025
Posted by: LuvMeSumSamsung
[This review was collected as part of a promotion.] First of all I gotta say this phone is tough! Man does it take a beating and keep going. The phones build as a whole is sturdy, Dependable and reliable. And Oh boy does it have storage for days!
Additionally the features, Galaxy AI makes everyday use simple and convenient and soon becomes your go-to assistant in a flash. Of course the stylus is the best , the icing on the cake if you will.
Now I'm a big guy so my big fingers and be regularly challenging, but with the S25 ultra just pop out my Stylus and problem solved. Again you can't go wrong when, You go with Samsung.😁✌️
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Overall pretty good. No particular issues.
on August 13, 2025
Posted by: DOROTHY17
[This review was collected as part of a promotion.] The phone is awesome.
Excellent performance. Surprisingly Durable.
Easy to use. Not complicated to figure out.
Has a wide variety of options in terms of what it can do.
Fun to experiment with and has a really long battery life so I can go practically the whole day without having to worry about charging it. And even if I have to charge it midday, I don't need to wait long since it charges so fast.
I really enjoy the options for what I can do with photos and videos. The images are vivid, vibrant and clear. Especially creating my own collages or cropping things out.
Then there's the "Galaxy AI" on the phone.
Honestly? I prefer to use other AI to aid in doing online research but honestly? It's not bad. It does what I need it too and that's enough for me. But it's not always accurate and certainly doesn't exceed my expectations.
Overall? The phone is very good. Not neccessarily have to buy since it's obviously not cheap. But 10/10 would recommend if it's well within your means and you can afford it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my galaxy s24 ultra
on August 13, 2025
Posted by: Galaxieslovinsamsung
[This review was collected as part of a promotion.] Love my Samsung galaxy the quality is amazing the Ai features it a great addition to the outstanding work of art my samsung is. I stream videos and have excellent game play with out the lag the display is strong and the phone also has a good strong battery life and fast charging for those on the go and you have updates ofter to keep the device running smoothly vivid displays and camers quality 100 times the zoom samsung has truly done a great job in achieving what I believe a perfect phone should be only down fall for me was the cost of owning such a top of the line phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smooth experience
on August 13, 2025
Posted by: Trademarkk
[This review was collected as part of a promotion.] The Galaxy AI experience, the increased battery performance along with 1TB of space makes my s25 ultra the ultimate flagship. I can't take my hands off of it. There is no aspect of this phone that leave you blown away.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
More than just a phone
on August 13, 2025
Posted by: DarkTech8325
[This review was collected as part of a promotion.] This phone is a beast. The titanium frame feels premium, the AMOLED screen is insanely bright and smooth, and the Snapdragon 8 Elite chews through anything I throw at it. The cameras are top-notch, and the AI-powered ProVisual Engine makes every shot look pro.
Galaxy AI is the real game-changer — from Circle to Search and live call translation to AI photo edits, it actually saves time and makes the phone feel smarter. Not every feature is perfect, but overall, this is the most powerful and useful phone I’ve used.
5/5 for me.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love all the features of the phone, great camera
on August 13, 2025
Posted by: Galaxyuser83
[This review was collected as part of a promotion.] The S pen is great, Galaxy Ai is awesome I use it all the time
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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