Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8 out of 5
4.8
(27,227 Reviews)
Open Ratings Snapshot
Rating breakdown 27,227 reviews
5 Stars
23,342
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product. 
(
1,135 out of 1,323
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5 out of 5
5
Phones been great
on August 13, 2025
Posted by: Itsleo
[This review was collected as part of a promotion.] Phone has been great throughout my use time. Gaming is solid and super responsive. The cameras are excellent and GalaxyAI is super neat and useful helping edit photos. The display is amazing, the battery life is solid. The build quality fells super solid.Overall been a great experience with the phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another Amazing Ultra Phone!
on August 13, 2025
Posted by: Hawaii Appraiser
Verified Purchase:Yes
Love the 25 Ultra (Note) product; features, it's lighter and has THE BEST camera on the market
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It's a great mix and the S and old Note series
on August 13, 2025
Posted by: CaliRick
[This review was collected as part of a promotion.] I was a Note series user, and disappointed that they were discontinued but the S25 Ultra does the job to replace it series will. I do miss the Bluetooth S-Pen and the Personal and Work divider features, but the updated new features specially the Galaxy AI, make up for it all. I'm happy to explore and dive into the world of AI in my fault life with this phone and look forward to all the innovations and connections to other devices around me that will come!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
it's the best
on August 13, 2025
Posted by: aiden g
from Queens. NY
Expertise:Intermediate
Verified Purchase:Yes
My upgrade from an S9 to this were incredible. Galaxy AI is such a game changer and the camera quality is just so incredible. Going from 60hz to 120hz was the best improvement
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Advanced Security
on August 13, 2025
Posted by: TampaDaddy
[This review was collected as part of a promotion.] I like the peace of mind using this phone. Combined with the DuckDuckGo VPN, I believe my private information is secure.
The phone adds additional apps that for me are not relevant. You may have to uninstall a few.
Samsung Galaxy S25 Ultra is a winner in my book.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent
on August 13, 2025
Posted by: Ramo
from N.M.
Expertise:Expert
Verified Purchase:Yes
I love this phone I upgraded from the 21 Ultra. The camera is spectacular!
I use my phone a lot for work and documents ect.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has exceptional visibility
on August 13, 2025
Posted by: Dosum2u
[This review was collected as part of a promotion.] The phone features are outstanding, and very moderate in weight. I love all the options of visual themes, backgrounds and screen savers. The galaxy AI option and Gemini controls are incredible and they really help when searching things and documentation.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Ultra S25
on August 13, 2025
Posted by: Simpson
[This review was collected as part of a promotion.] So far no issue with the device other than the wifi calling refusing to turn on which is in my plan. No issue with my other devices before this one.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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