Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,225 Reviews)
Rating breakdown 27,225 reviews
5 Stars
23,340
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
9.5 out 10
on August 16, 2025
Posted by: johngreeneyes1
[This review was collected as part of a promotion.] Galaxy AI is great, the non Bluetooth pen is not. Everything else is awesome. S pen should have a mic and poin click option for all app functions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device Texting, gaming and photography!
on August 16, 2025
Posted by: RumRum
[This review was collected as part of a promotion.] The Galaxy S25 Ultra has been a great choice for me. The Galaxy AI features really add to the experience, making everyday tasks like email, texting, and browsing simple and efficient. I use my phone heavily for work, and it’s fast when moving between apps without any lag. The camera is one of the best parts — it takes sharp, clear photos that look professional. If you’re looking for a phone that’s reliable, powerful, and easy to use for both work and personal life, this one is worth it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very minimalist UI and easy to use
on August 16, 2025
Posted by: TheLeaf
[This review was collected as part of a promotion.] The Galaxy S25 Ultra feels like Samsung’s most polished flagship yet. The titanium frame makes it sturdy but lighter, and the huge AMOLED display is gorgeous even outdoors. Performance is buttery smooth with the new Snapdragon chip, and Galaxy AI features actually feel useful, not gimmicky. Cameras deliver sharp photos in any light, and the battery comfortably lasts a day. It’s pricey, and the S Pen losing Bluetooth stings, but overall—it’s a powerhouse.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone because it is very intuitive and
on August 16, 2025
Posted by: bc337LA
[This review was collected as part of a promotion.] Galaxy AI really helps me out in a hands free situation and there are so many helpful feature which keeps me busy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone that I have had in a long time
on August 16, 2025
Posted by: fjdul10
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is the only phone that you need, it has everything needed and the best AI features, the AI photo editing is the best in the market as today, it makes it so real that is difficult to find a mistake or noticing that an edit was made, is so easy to select an image in internet and do a search about the selection, the pen included is a great tool to take notes or make quick drawings for work or hobbies, I highly recommend this phone to everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No Smart Case
on August 16, 2025
Posted by: JK51
from Texas
Expertise:Intermediate
Amazing phone. One thing that was always a huge plus for me was the smart case. I've had smart cases on most of my past Galaxy phones. If I had known Samsung was not going to offer the smart case with the S25 Ultra I would have gone a different direction. Very disappointed.
Features
1
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R Team, August 18, 2025
Hey JK51, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We are happy to hear that you are so pleased with the features and usage of your device. We appreciate you sharing the accessories you would prefer to see with your device. Please, don't hesitate to reach out to us again in the future any time you have questions, or would like to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone!
on August 16, 2025
Posted by: Diltadeg
[This review was collected as part of a promotion.] I love this phone and all it's features! I've had mine for a while now and still discovering new tricks. I also love the "Galaxy AI" features. I use it all the time when searching for anything. The s pen is my favorite physical tool as well! Is there anything that this phone can't do???
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Impressive Mobile Device
on August 16, 2025
Posted by: TechDevLover
[This review was collected as part of a promotion.] Galaxy AI is the best thing since sliced bread. I can literally get help writing in various styles like so... "Galaxy AI is an exceptional innovation, providing unparalleled assistance in writing diverse styles."
The speed and the responsiveness along with the friendly user interface makes this device the best fit for beginners as well as tech gurus or developers.
I also love the features that connect the device to other Samsung products or compatible with "smart things"
Just having this device for a week has been a game changer in my business as well as my improvement in communication.
Go Samsung! You did it again.
Value
4
Written by a customer while visiting Samsung US