Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
The Galaxy S25 Ultra stands out as a flagship that
on August 18, 2025
Posted by: Shiv1234
[This review was collected as part of a promotion.] Galaxy AI & One UI 7: Designed as a true AI companion, the S25 Ultra can understand and act on natural commands across text, speech, images, and video—making interactions more intuitive than ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Capabilities compared to other brands is on point
on August 18, 2025
Posted by: drdz73
[This review was collected as part of a promotion.] Galaxy AI at your fingertips, with this device it makes it easy-to-use. Seamlessly use it for everyday when questions arise , Galaxy AI is there to help.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S24 to S25
on August 18, 2025
Posted by: Wakaimono
[This review was collected as part of a promotion.] The S25 boasts flat edges vs rounded from like the S24s. Much better. Screen protectors fit and stay on. I like the cameras and the ability to edit them with Galaxy AI and turn then into something fun or funny is great. The phone becomes a sketch pad for the grandson. Love it. Been using Galaxy devices since the S7, they only keep getting better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lighter and more responsive than my S24 Ultra.
on August 18, 2025
Posted by: Macazian
[This review was collected as part of a promotion.] Coming from an S24 Ultra to the new Galaxy S25 Ultra is a breath of fresh air.
Here are some of the key Pros:
1) Much lighter to hold than my previous S24 Ultra. Imaging watching a movie on the device for over 2 hours. I used to get sore arms. I do not any longer. It feels like Samsung has reduced the weight by approximately 1/3.
2) Galaxy AI features are fantastic. I love editing photos by generating missing data in blank parts on my images using Samsung's cloud AI and the stylus. This has helped me tremendously to clean up or add to old photos. I also love how it can select text from within an image file, say a screenshot. And convert it into editable OCR text. An example is when I have misspelling from a live post within Instagram. Instead of deleting my post, I can highlight the image and convert to a copy and paste text for me to correct the words, then repost it.
3) Finally, it feels much snappier than my S24 Ultra. I do not have to hard reboot the device when I update over 10 APPs from the PLAY to reinitialize cache and optimize the APPS again. It already optimizes the APPs on real- time when it updates them instantly from the store. Also, during rare and necessary reboots, evening loads a lot quicker. Common APPs such as Facebook and Instagram feels a lot snappier to use as well.
Only minor CON is that the stylus is not bluetooth-aware as was the S24 Ultra for remote picture taking. But I have my Samsung watch for that. So not really a CON for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra + Galaxy AI = Perfect Combo
on August 18, 2025
Posted by: AuditTheProduct
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has completely redefined how I use a smartphone. The combination of incredible hardware and Galaxy AI features makes this device more than just a phone it’s my personal assistant, productivity tool, and entertainment hub all in one.
For Work & School: Galaxy AI helps me write professional emails and summarize long documents in seconds. The S Pen integration is seamless, letting me take notes during meetings and classes without ever needing a laptop.
For Streaming & Movies: The massive, bright display and powerful speakers make my Netflix & YouTube, feel like I’m carrying around a mini home theater. HDR streaming is breathtaking, and the adaptive refresh rate keeps everything smooth.
For Gaming & Sports: With the Snapdragon processor and Galaxy AI game optimizer, I can play graphic-heavy games without lag. I also stream live sports esp, Soccer with crisp detail, and the battery easily lasts through a full game and beyond.
For Everyday Life: The camera system with Galaxy AI editing tools is phenomenal. I can remove unwanted objects from photos, enhance low-light shots, and even generate captions instantly. Uploading original photos and videos straight from the phone is effortless and always looks professional.
The S25 Ultra has made my life simpler, faster, and more fun. From work to entertainment, it delivers every time. Samsung really outdid themselves with this one, and Galaxy AI is the feature that ties it all together.
I highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 ultra
on August 18, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Everything has been running smoothly an fine. Then I started to notice signal drop when all other phones around me are fine. Guess thats what happens when you get the first preorder phones cause it happened to my husband's s22 ultra when my s22 ultras later addition is still fine. Other than that the galaxy AI software is amazing an its alot to unpack an get used to. Still finding new ai tech everyday.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing as always
on August 18, 2025
Posted by: Vandy4244
[This review was collected as part of a promotion.] Have been using a galaxy for over 10 years now and it never dissappoints me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love your phones
on August 18, 2025
Posted by: Jswim77
[This review was collected as part of a promotion.] I got this phone mainly for the photos you can take. It can zoom up to 100%. You got to have a very sturdy hand. I got it too for the s-pen, which I don't really use. Anytime I'm not sure or want to look things up I use Google. But to expand it more, I use AI mode. This way it is explains a lot more. I don't understand a lot of stuff so I look stuff up a lot. It really help for people with disabilities too. I use my phone for everything. My handwriting is not good anymore so I use note app. Now if having doctor's appointments paperwork could be PDFs that would help. Because I hate feeling stuff out by hand. In my hand writing is really sloppy and they can't read it. I just love your phones. Save me a lot of grief too.
Value
5
Written by a customer while visiting Samsung US