Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
The Ultimate Phone
on August 19, 2025
Posted by: KingKlasTheRapper
[This review was collected as part of a promotion.] Been using the S25 Ultra for about a week and honestly, it’s amazing. The AI features are actually useful—not just buzzwords. It helps clean up my photos, summarize notes, and even translate calls on the fly. Super handy.
The camera is next level. Low light shots look unreal, and zoom is sharper than ever. Performance is super fast, and the screen is gorgeous as expected. Battery life’s been solid too. Samsung really nailed it with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on August 19, 2025
Posted by: BamaRedWingsFan
[This review was collected as part of a promotion.] This phone is the best Samsung phone that I've ever owned. The stylus pen is such a great feature. I didn't know id want one and now I'll never have another Samsung phone without it. Samsung AI is another amazing feature of this phone, it blows the competition away on so many levels. I know when the time comes, I'll be getting another Samsung phone that is for sure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on August 19, 2025
Posted by: Iceblue
[This review was collected as part of a promotion.] I use my phone mainly at home and some streaming , The phone operates smoothly and screen is phenomenal and ease of use is excellent plus. Battery life could be a little better . But the camera is awesome . Definitely would upgrade to and other Samsung phone when the time comes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Typical Samsung
on August 19, 2025
Posted by: TheJeff
[This review was collected as part of a promotion.] Been using Samsung for years and has never let me down. The S25 Ultra is a great phone and is more than capable of doing anything and everything I need!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25 Ultra: The New Apex Predator
on August 19, 2025
Posted by: Chadd1234
[This review was collected as part of a promotion.] Its refined titanium frame and stunningly bright, anti-reflective flat display set the stage for the blistering Snapdragon 8 Gen 4 chip. Next-gen Galaxy Al is seamlessly woven into the experience, feeling faster and more intuitive than ever.
The true magic, however, is the camera system. A larger 200MP sensor delivers breathtaking low-light photos, but the revolutionary variable telephoto lens is the star. Having seamless, crystal-clear optical zoom from 3x all the way to 10x is a game-changer, producing shots other phones can only dream of. The 100x Space Zoom is now so sharp it's genuinely useful.
An uncompromising fusion of power, intelligence, and photographic prowess, the S25 UItra is simply the new benchmark for what a flagship phone should be.
The true magic, however, is the camera system. A larger 200MP sensor delivers breathtaking low-light photos, but the revolutionary variable telephoto lens is the star. Having seamless, crystal-clear optical zoom from 3x all the way to 10x is a game-changer, producing shots other phones can only dream of. The 100x Space Zoom is now so sharp it's genuinely useful.
An uncompromising fusion of power, intelligence, and photographic prowess, the S25 UItra is simply the new benchmark for what a flagship phone should be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features
on August 19, 2025
Posted by: Ricky1582
[This review was collected as part of a promotion.] Galaxy AI is also!!!!!!
This phone has great streaming and gaming features!!!
This phone has great streaming and gaming features!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Form factor perfected
on August 19, 2025
Posted by: Bdwright
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is, without exaggeration, one of the finest smartphones Samsung has ever produced. From the moment you pick it up, the build quality speaks for itself, sleek, refined, and durable, it feels like a true flagship. The display is nothing short of breathtaking: the brightness, sharpness, and smooth refresh rate combine to make everything, from streaming movies to scrolling social feeds, look spectacular.
Performance is lightning fast thanks to the latest Snapdragon processor, handling multitasking, gaming, and productivity apps with absolute ease. Battery life is another highlight; even under heavy use, it easily powers through a full day, and the charging speeds make quick top-ups effortless. The cameras, as expected, are a photographer’s dream. Samsung continues to lead the industry with incredible versatility, detail, and low-light performance that borders on magical.
Software refinements have made One UI feel more intuitive and polished than ever. Productivity features, especially with the S Pen, feel fluid and natural, making this a true all-in-one powerhouse for both work and play.
The nitpick: the phone is undeniably large and a bit unwieldy for one-handed use. While this is the trade-off for its massive display and battery, some users may find it cumbersome in day-to-day handling.
Verdict: The Galaxy S25 Ultra is the closest thing to a “no compromise” phone on the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S23 Ultra to the S25 Ultra
on August 19, 2025
Posted by: Tayler
[This review was collected as part of a promotion.] I switched from the S23 ultra to the S25 ultra and I must say, im a little disappointed in the camera quality. I feel like lowering the MP on both eh front and back was a down grade to the phone. However I must add the battery life compared to the S23 Ultra is a big improvement. The slim design of the phone fits a little more comfortable in my hand however I am missing the screen size difference. As far as the overall performance of the S25, im a little impressed at the changes and upgrades from the S23 to the S25.
Galaxy AI, on the other hand im finding quite frustrating. The results that are generated from the assistance asked for doesnt quite match. So ive tended to just stay away from the galaxy AI. The only feature I find somewhat remotely helpful is galaxy AI in the photo editing. Even then its quality of results just dont meet expectations!
Galaxy AI, on the other hand im finding quite frustrating. The results that are generated from the assistance asked for doesnt quite match. So ive tended to just stay away from the galaxy AI. The only feature I find somewhat remotely helpful is galaxy AI in the photo editing. Even then its quality of results just dont meet expectations!
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Hey Tayler, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not meeting your expectations. We also understand that new devices can take time to adjust to with the enhanced features. The camera on your Samsung Galaxy S23 Ultra has on the rear a 200MP Wide, 12MP Ultra Wide, 10MP Tele 3X Optical Zoom, 10MP Tele 10X Optical Zoom, and 100X Space Zoom. Your new Samsung Galaxy S25 Ultra has a 200MP Wide, 50MP Ultra Wide, 50MP Tele 5X Optical Zoom, 10MP Tele 3X Optical Zoom, and 1200X Space Zoom, and both devices have a 12MP front camera. The display on your Samsung Galaxy S23 Ultra has a 6.8 inch display size, and the Samsung Galaxy S25 Ultra has a 6.9 inch display size but has the rounded corners. We have provided a link to an article to help you with the different camera settings on your new device, and also to complete manual for your device to help you with the features of Galaxy AI. We also have shared a link to the Samsung Support Team of offer additional assistance if your frustrations continue with your device. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US