Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8 out of 5
4.8
(28,718 Reviews)
Open Ratings Snapshot
Rating breakdown 28,718 reviews
5 Stars
24,615
4 Stars
3,206
3 Stars
553
2 Stars
160
1 Star
184
86%of customers recommend this product. 
(
1,135 out of 1,324
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5 out of 5
5
Easy to Use
on August 10, 2026
Posted by: Andrew
[This review was collected as part of a promotion.] I chose this phone because I have been a samsung fan for years. I love how easy it was to change the vision settings so that I could read text better. I love the pen when playing some mobile games. The picture quality is fantastic. At night when the moon is out, I can see it clearly through the lenses. I love how light it feels when I hold it to. Honestly, I have been an android user for a long time and samsung is bar far the best brand to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The samsung galaxy s25 ultra is amazing
on August 10, 2026
Posted by: Lovessamsung2
[This review was collected as part of a promotion.] I absolutely love my Samsung Galaxy S25 Ultra! This phone has completely exceeded my expectations and has reminded me why I’ve been such a huge Samsung fan. From the moment I started using it, everything about it felt premium. I chose samsung because the build quality is incredible, the display is absolutely beautiful, and the performance is unbelievably smooth. Whether I’m watching videos, browsing the internet, taking pictures, playing games, or just using it throughout the day, this phone handles everything without breaking a sweat.
The camera system is one of my favorite things about the S25 Ultra. The pictures come out incredibly sharp and detailed, and I love having so many different camera options available. The zoom is especially impressive and makes it easy to capture things that would normally be impossible to get a good picture of.
I also love how customizable Samsung phones are. I can make the phone look and work exactly the way I want, and all the Galaxy features make everyday tasks so much easier. The battery life has been great for me, and the speed and responsiveness are exactly what I expect from a flagship phone.
The S25 Ultra genuinely feels like Samsung put everything they’ve learned into one device. It’s powerful, beautiful, reliable, and packed with features. I honestly couldn’t be happier with it. Samsung has definitely earned my loyalty, and the Galaxy S25 Ultra is easily one of the best phones I’ve ever owned!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An amazing switch
on August 10, 2026
Posted by: ShadowMari999
[This review was collected as part of a promotion.] I chose the samsung galaxy phones back when they had come out with the s22 ultra. I can safely say I have not looked back since and my current s25 ultra works amazing! The camera is the best feature for me as well as multitasking tools!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung is the best
on August 10, 2026
Posted by: Javi10
[This review was collected as part of a promotion.] I owned a Samsung for a long time.
First was a Note, then Galaxies. Always improving, new technology and always find a way to impress with the new improvment they offer. Alway peeple hage super positeve comments about the quality of the picture that i take. I will owen a Samsung until i can.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Such an amazing phone
on August 10, 2026
Posted by: Samsung23
[This review was collected as part of a promotion.] I chose to get this phone over the regular Galaxy 25 phone. The AI feature is amazing makes sure that the pictures I am trying to enhance is amazing. Everyday I am learning new things about my phone I love it! I am glad I chose this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on August 10, 2026
Posted by: Missmaam
[This review was collected as part of a promotion.] I chose this phone because it was similar to my old phone and it's very easy to navigate. I also love the s pen feature for writing notes, selecting things in photos and it's great for phone games. Highly recommend this model!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Over 10 Years Choosing Samsung Galaxy S
on August 10, 2026
Posted by: NoliaG
[This review was collected as part of a promotion.] “Elegí” Samsung Galaxy S over 10 years ago, and I’ve continued choosing Galaxy phones ever since. I love their quality, performance, camera, and innovative features. My Galaxy S25 Ultra continues that great experience—it’s fast, reliable, and perfect for my everyday life. After more than a decade with the Galaxy S series, Samsung continues to be my preferred choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect phone
on August 10, 2026
Posted by: Jaz465
[This review was collected as part of a promotion.] As a loyal Samsung customer, when it was time to upgrade my phone, it was a no-brainer and I chose the S25 Ultra. Always clear calls, great text messaging capabilities, and easy to manuver. The camera is better than any competitor company. I use it mainly for family pics and for concerts. I can take upclose pictures even if I am far away from the stage. You can't go wrong with this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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