Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,219 Reviews)
Rating breakdown 27,219 reviews
5 Stars
23,335
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
4
Great but not as innovative as it could be
on August 22, 2025
Posted by: BeeneBurrito
[This review was collected as part of a promotion.] The s25 ultra is another a series phone and a line of mobile devices that just done so many people with their camera quality and software. The screen quality is beyond clear details are more vibrant and beautiful than ever, there's rarely a time when I notice any lag or freezing much less crashes or having to reboot. So what's missing because something definitely is....
Samsung figured out a wonderful combination of features to make a solid and reliable device that they have seriously just sold the mess out of, but in doing so they decided to play it safe with the 25 Ultra and it just seems remarkably the same as before I mean sure the screen is somewhat different and the edges are flat but with where's the wow factor and where's the innovation wear something that we can look at and say wow that is really cool I didn't know that they could do that?
Don't get me wrong it's an incredible device it's so very powerful and checks all the boxes of what makes a great smartphone but I know they could have done more they could have gone bigger they could have done better.
They advertise Galaxy AI as if this feature will blow your mind but honestly I don't even really use it, very rarely. They did change a little bit up with the stylus this year as in it doesn't have a battery or Bluetooth which is not my favorite idea they have had. But for the performance from the Snapdragon Elite processor and the build quality along with one UI, you can't go wrong.
Samsung figured out a wonderful combination of features to make a solid and reliable device that they have seriously just sold the mess out of, but in doing so they decided to play it safe with the 25 Ultra and it just seems remarkably the same as before I mean sure the screen is somewhat different and the edges are flat but with where's the wow factor and where's the innovation wear something that we can look at and say wow that is really cool I didn't know that they could do that?
Don't get me wrong it's an incredible device it's so very powerful and checks all the boxes of what makes a great smartphone but I know they could have done more they could have gone bigger they could have done better.
They advertise Galaxy AI as if this feature will blow your mind but honestly I don't even really use it, very rarely. They did change a little bit up with the stylus this year as in it doesn't have a battery or Bluetooth which is not my favorite idea they have had. But for the performance from the Snapdragon Elite processor and the build quality along with one UI, you can't go wrong.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Replaced my PC
on August 22, 2025
Posted by: tcbnokc
[This review was collected as part of a promotion.] The robust features of S25 Ultra increases daily productivity through the use of stylus, DEX, and other tools in the palm of my hand; eliminating switching from one device to another to get the job done.
Galaxy AI enhances the overall experience with great tools for immediate reference and information benefiting business and personal use.
Galaxy AI enhances the overall experience with great tools for immediate reference and information benefiting business and personal use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung always comes thru, with great products!
on August 22, 2025
Posted by: Cmacsamsung25
[This review was collected as part of a promotion.] Calls, texts, gaming, Hotspot phone games, maps and directions.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Yet
on August 22, 2025
Posted by: Apatrol
[This review was collected as part of a promotion.] Absolutely love the s25 Ultra. Crisp screen you expect from Samsung. The Galaxy AI integration is seamless. Very happy!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional phone
on August 22, 2025
Posted by: Mourningsage
[This review was collected as part of a promotion.] Using this device has been a seamless experience for me. If you're already used to any of the recent Galaxy Ultras, you won't have any issues picking this up and continuing on. The built in Galaxy AI system is non-intrusive and helpful for a variety of tasks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone Review
on August 22, 2025
Posted by: Rose0602
[This review was collected as part of a promotion.] The best phone i have in my entire life and i will choose Samsung again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The physical design of the phone is fantastic
on August 22, 2025
Posted by: Bor3dom
[This review was collected as part of a promotion.] Galaxy ai has been super helpful especially when doing my school work. The phone is extremely powerful so much that I am able to do multiple tasks such as gaming while a YT video is playing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra – Smart, Powerful.
on August 22, 2025
Posted by: Charms
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is hands-down the most powerful and reliable phone I’ve used. From performance to camera to intelligent features, it’s built for just about everything—and it delivers.
One of my favorite features is Galaxy AI. Whether I’m translating messages in real time, summarizing notes, or using AI-enhanced photo editing, it genuinely adds value to my daily tasks. It’s like having smart shortcuts for everything I do.
I use my Galaxy S25 Ultra for streaming movies, watching sports, gaming, work, and everyday multitasking. The huge, bright display and smooth 120Hz refresh rate make content look amazing and super responsive, whether I’m watching Netflix or playing games.
The camera is just next level—sharp, detailed, and incredible even in low light. The zoom is ridiculous (in a good way), and Galaxy AI helps make every shot look polished without needing extra apps.
Battery life easily lasts me all day with heavy use, and the fast charging means I’m rarely ever stuck waiting around.
If you want a phone that’s fast, smart, and reliable in every situation, the Galaxy S25 Ultra with Galaxy AI is it. Can’t recommend it enough
Value
5
Written by a customer while visiting Samsung US