Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,219 Reviews)
Rating breakdown 27,219 reviews
5 Stars
23,335
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
My Home Away From Home
on August 24, 2025
Posted by: RowdyWerewolf97
[This review was collected as part of a promotion.] My S25 Ultra is going the extra mile in helping me with my Art Lifestyle.I've never used an S pen when I draw,usually only use my thumbs.Now I can finally paint accurate details on my Digital Art ,The Ai is always a great choice when trying to spice things up for my next Art masterpiece.Can't wait for the future updates to see what Snapdragon is all about.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it and samsung
on August 24, 2025
Posted by: Ladyj27
[This review was collected as part of a promotion.] Galaxy AI is the bomb it is the best yet.c
Together with already the greatness of Samsung. The best out there by far.
Together with already the greatness of Samsung. The best out there by far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super awesome phone. Quick, great battery life
on August 24, 2025
Posted by: Mw2ftl
[This review was collected as part of a promotion.] I use circle to search and photo editing through samsung ai all the time. This phone i split screen to YouTube and game all day long. Amazing phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good ebrurhgiyh
on August 24, 2025
Posted by: Jcacerez
[This review was collected as part of a promotion.] Pppppppppppppooooooooooooo lllll mkjyhguyyhh yyyytttt
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Stylus doesn't control camera anymore!
on August 24, 2025
Posted by: FrustratedUltraOwner
from Albuquerque
The phone is very nice, the camera is great, the screen is awesome but the feature of being able to control the camera is gone! That made taking pictures with friends and family my niche. Set the phone down and just push the button on the stylus! I will not spend the extra money on the Ultra from here on out!
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
5
Value
1
Response from Samsung USBy R&R Team, August 26, 2025
Hello there, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We know how disappointing it can be when some features you have used in the past and loved have been changed on your device. We have provided links to an article to help you with the redesigned S Pen features, and to the complete manual to help you with hand gestures and voice commands you can use with your camera. We have lastly, shared a link to the Samsung Support Team if you have additional questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on August 24, 2025
Posted by: Venky2425
[This review was collected as part of a promotion.] This product has great design and features. Simply excellent amazing device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on August 24, 2025
Posted by: Delia515
[This review was collected as part of a promotion.] This whole phone is amazing! From the apps, to customization everything is so good! I come from more than 10 years on 🍎 but there is no way I'm going back! Love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra + Galaxy AI = Perfect Combo
on August 24, 2025
Posted by: TheGalaxyVanguard
[This review was collected as part of a promotion.] The Galaxy S25 Ultra 512GB (Unlocked) is easily the best phone I’ve owned. The display is gorgeous, the performance is lightning fast, and the cameras are incredible—especially with Galaxy AI making photo editing, translations, and productivity tools so simple and useful. Battery life holds up all day even with heavy use, and the storage gives me plenty of space for videos, games, and work.
What I love most is how seamlessly it works with my other Samsung devices. My Galaxy Buds3 Pro (Silver) sound amazing with strong ANC, and my Galaxy Watch Ultra is both durable and stylish with great fitness tracking. Together, this ecosystem really makes my daily routine easier and more enjoyable.
Samsung nailed it with this generation—highly recommend!
Waiting for the Samsung's Focus at IFA 2025!!!
Waiting for the Samsung's Focus at IFA 2025!!!
#GalaxyS25Ultra 512GB (Unlocked)
Titanium Jetblack
#GalaxyBuds3Pro, Silver
#GalaxyWatchUltra, 47mm, Titanium White
Titanium Jetblack
#GalaxyBuds3Pro, Silver
#GalaxyWatchUltra, 47mm, Titanium White
Value
5
Written by a customer while visiting Samsung US