Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,219 Reviews)
Rating breakdown 27,219 reviews
5 Stars
23,335
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
4
Nice overall phone Can handle most intensive tasks
on August 24, 2025
Posted by: Redjoe
[This review was collected as part of a promotion.] it’s a game-changer for staying productive every day. The phone is super fast thanks to the Snapdragon 8 Elite processor, and the 6.9-inch AMOLED screen is gorgeous—everything just looks crisp and smooth.
The Galaxy AI features are surprisingly helpful. Things like automatically summarizing notes, transcribing voice recordings, or suggesting actions across apps really save time. I feel like I have a little personal assistant in my pocket. The S Pen is also great for jotting down ideas or highlighting notes, and now it even helps turn handwritten notes into summaries despite the Pen not having Bluthooth now but it's not a big deal .
Battery life is solid too—easily lasts a day and a half with heavy use. Plus, if you use other Samsung devices, it all syncs nicely, so notifications and tasks feel seamless across devices.
Overall, the S25 Ultra isn’t just a phone—it actually helps me get stuff done. If you’re looking for something that can keep up with a busy schedule, this phone is worth it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Camera is AMAZING!
on August 24, 2025
Posted by: CARPEDIEMPHONE
[This review was collected as part of a promotion.] I have been a Samsung Loyal Phone Customer for over a decade. However, the new features on the Camera on this model is the best so far. I love the low light capabilities and the resolution is top notch. We no longer carry our DSL camera because of the quality of this cell phone! Well done!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great upgrade
on August 24, 2025
Posted by: 080380
[This review was collected as part of a promotion.] I love the galaxy all suggestions and I like quality of pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is working fast , and good
on August 24, 2025
Posted by: Juro2461
[This review was collected as part of a promotion.] Its my favorite phone ever. The fastest phone i ever had and with the best camera. Also Galaxy AI helps a lot with my job by giving me any information I ask
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device!!
on August 24, 2025
Posted by: Ominous
[This review was collected as part of a promotion.] Galaxy AI on the S25 Ultra is an amazing feature i use it everyday when im at work when I need to look up phone numbers and when im editing photos. The battery life on the phone is amazing. It'll last me up to 28hrs on normal use. Speakers are great! I can leave my phone in the back office and hear it when im out on the floor. I have no regrets with this phone. I also plan on upgrading to the fold 7 soon!! Heard alot of great things about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S25 Ultra Review
on August 24, 2025
Posted by: Dcisko
[This review was collected as part of a promotion.] Overall its a great phone. I dont like that the S pen has been changed. Old S pen was bluetooth this one is nothing more than a glorified stylus. Samsung dont alienate power users please. As a note I had the Z Flip 6 and it was 5 mths old that got the green line issue that I traded in to get this device
Value
4
Response from Samsung USBy R&R Team, September 4, 2025
Hi there Dcisko, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are overall pleased with the usage of your device. We have provided a link to an article to help you with the redesigned features of your S Pen and integrating them in to your usage. We have also provided a link to the Samsung Support Team if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
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Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing !!
on August 24, 2025
Posted by: Kaido81
[This review was collected as part of a promotion.] Only thing to be criticized is the removal of the Bluetooth SPen. Other than that best phone out right now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone ever made
on August 24, 2025
Posted by: Kinta77
[This review was collected as part of a promotion.] Best phone ever , good pictures , fast , its got everything...
Value
5
Written by a customer while visiting Samsung US