Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,218 Reviews)
Rating breakdown 27,218 reviews
5 Stars
23,334
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
Galaxy S25 Ultra
on September 9, 2025
Posted by: vodyara
[This review was collected as part of a promotion.] Great phone, seems like a good upgrade from my S22 Ultra, and even more Galaxy Ai features to pick from
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Hi there Vodyara, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear you are loving the usage of your phone, and finding the exploration of Galaxy AI to be enjoyable and useful. We have provided a link to the Samsung Support Team for your convenience. They can assist you directly through chat if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a great camera
on September 8, 2025
Posted by: PRMILLO
[This review was collected as part of a promotion.] I love Galaxy AI (Gemini) I like that i can take a photo and ask Gemini about a product In the photo and it will tell where I can get it. I love the night mode feature on the camera. It also has a Pen that works excellent for signing online docs
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Hi there PRMILLO, we appreciate you taking time out of your day to provide your feedback on your Samsung Galaxy S25 Ultra. We are so happy to hear how pleased you are with the features and usage of your device. We have provided a link to the complete manual for your device to help you discover additional features of Galaxy AI you may want to integrate in to your usage. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Tom S
from Long Island NY
Expertise:Expert
Verified Purchase:Yes
The phone is awesome! The rebate successful and very happy with my purchase and upgrade from my old phone.
Features
5
Performance
5
Design
5
Value
4
Response from Samsung USBy R&R Team, September 9, 2025
Hi there Tom S, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra. We are so happy to hear you are pleased with the purchase and inital usage of your new phone. We have provided links to resources to help you discover the full capabilities, and align your device to your usage preferences, as well as answer any questions that come up along the way. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the S25 Ultra for it's ePic camera shots.
on September 8, 2025
Posted by: JGShoots
[This review was collected as part of a promotion.] I love this phone for the cameras and the flexibility they allow. I've gotten some great shots, specially in low light settings and outdoors. It's screen size and ease of use are incomparable it wasmy goto device during our recent vacation in Europe.
The many editing options make simple looking shots come alive and let me express what I see when taking the picture.
The battery life is incredible and it charges quickly. Which is great for streaming movies and YouTube videos. The split-screen functions are essential for multitasking.
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Hi there JGShoots, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear you are having such an enjoyable time using your device, and capturing amazing photos and videos with us. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The best yet!
on September 8, 2025
Posted by: MGalaxyWorld
[This review was collected as part of a promotion.] I'm the type that absolutely loves to take pictures! I have 512gb of storage so I can take plenty of pictures. The Galaxy AI feature is amazing as I can edit my pictures flawlessly. The camera alone is amazing but having the option to remove any unessary background noise or unwanted things in the picture with an in app edit with Galaxy AI is so cool! I even have sketched images with my stylus pen and Galaxy AI can create cool and fun images.
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Hi there MGalaxyWorld, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear how pleased you are with the usage of your device, and having so much fun using your camera, and features of Galaxy AI in tandem. Please, reach out to us again any time in the future with questions, or additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Gabby
from Chi
Verified Purchase:Yes
I can't screenshot! If using the volume buttons it's hard and most of the time only gets the volume up. Using the slide the screen it's like mission impossible.
Performance
5
Design
5
Response from Samsung USBy R&R Team, September 12, 2025
Hi there Gabby, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand that new devices can come with a bit of a learning curve including how to capture a screenshot perfectly on the first try. We have provided a link to the complete manual for your device that highlights the different ways this task can be accomplished. We have also provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but
on September 7, 2025
Posted by: The Crow
from Oregon
Expertise:Expert
It's great. The best in market, super fast, super smooth. Takes pictures like a professional camera and records great videos. The S Pen is very useful, but unfortunately, this year Samsung killed the Bluetooth, so it's not as usual as before.
The phone looks so ugly and cheap due to the rounded corners. I hope Samsung go back to the boxy desin
The phone looks so ugly and cheap due to the rounded corners. I hope Samsung go back to the boxy desin
Features
5
Performance
5
Design
1
Value
5
Response from Samsung USBy R&R Team, September 9, 2025
Hello The Crow, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are pleased with the camera, speed, and smooth usage of your device. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Love samsung
on September 7, 2025
Posted by: Nene88
[This review was collected as part of a promotion.] I love samsung but my new phone s25 ultra is the best. I love the quality of the camara, images,pictures, easy to use and best of all to me is unbreakable. I will never change brand
Value
5
Response from Samsung USBy R&R Team, September 10, 2025
Hi Nene88, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We love hearing that you are so happy with the features of your new device, and loving using the camera of your device to capture amazing photos and videos. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US