Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Average customer rating
4.8
(27,218 Reviews)
Rating breakdown 27,218 reviews
5 Stars
23,334
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 512GB (Unlocked) - Titanium Whitesilver
Customer Rating
5
The S25 Ultra is awesome
on September 14, 2025
Posted by: PackerBacker09
[This review was collected as part of a promotion.] The phone is awesome all around. The screen is crystal clear. The camera is better than our Nikon. The videos are the best quality I have ever recorded with a phone. The Galaxy AI is the frosting on top of the cake. It make the phone easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I like the s25, it has some great features on it!
on September 14, 2025
Posted by: Zara1689
[This review was collected as part of a promotion.] The Samsung Galaxy S25 is expected to feature advanced AI capabilities, enhancing everything from photography and battery management to real-time language translation and personalized user experiences.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Me gusta mi teléfono y la atención fue muy rapida
on September 14, 2025
Posted by: JULIO
from Indio California
Expertise:Intermediate
Verified Purchase:Yes
Facil y rapido de verda recomendados y el equipo demas de bello y espectacular
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TeoR
from Tennessee
Expertise:Expert
Verified Purchase:Yes
Wow. If you're looking for the best of the best, this is it. This phone is so smooth and responsive, it's a joy to interact with. The AI features are perfectly useful when and if needed. Camera is great, absolutely no complaints, and I don't see any shutter lag on mine at all. S-Pen is great, and I'm not missing the Bluetooth functions at all. Speakers are great with a full sound profile. The battery is just superb, absolutely superb. I would recommend this bad joy to anyone! It's worth every penny!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: John P
from Sacramento CA
Verified Purchase:Yes
Great phone. Best pictures and great batterylife. Don't understand why anyone wpuld purchase sny other smart phone
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Anderson
Verified Purchase:Yes
The best phone ever is faster and the charge is very stronger
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with great features.
on September 12, 2025
Posted by: Jinxtroyer
Expertise:Expert
I really enjoy this phone. This phone works very well. The AI makes texts and email easy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: N Gentry
from Kc mo
Expertise:Intermediate
Verified Purchase:Yes
Pretty GOOD. coupke downers. To get my screen to light can take upto 10 seconds. Sure hope I never have an emergency and need phone fast to call out. Doesnt always let me get to flash light. ..... Then the next time it comes right down.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, September 12, 2025
Hi there N Gentry, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how important the reliable usage of your device is to you every day. We have provided links to help you with both the speed and display responsiveness of your device. We have also shared a link to the Samsung Support Team if your frustrations continue with your phone. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US